CallataGuidesWaynesville, NC business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Waynesville, NC micropolitan area.
- Population
- 63,0482024 est.
- Establishments
- 1,546CBP 2023
- Counties
- 1
- Area codes
- 1
Waynesville, NC at a glance
The Waynesville, NC micropolitan area covers 1 county in North Carolina and had 63,048 residents in July 2024, up 1.5% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 533rd of the 925 metro and micropolitan areas and 513th by business establishments.
| County | Population (2024) |
|---|---|
| Haywood County, NC | 63,048 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Waynesville, NC
County Business Patterns counted 1,546 establishments in the area in 2023, employing 16,322 people in mid-March with $703.5 million in annual payroll. That is an average of 10.6 employees per establishment. 59.1% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (244), construction (209), and other services (except public administration) (197).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 244 | 3,431 | $112,078,000 |
| Construction (23) | 209 | 920 | $46,513,000 |
| Other Services (except Public Administration) (81) | 197 | 1,254 | $33,386,000 |
| Accommodation and Food Services (72) | 178 | 2,667 | $63,283,000 |
| Health Care and Social Assistance (62) | 148 | 2,854 | $141,950,000 |
| Professional, Scientific, and Technical Services (54) | 131 | 577 | $31,482,000 |
| Real Estate and Rental and Leasing (53) | 89 | 222 | $7,455,000 |
| Finance and Insurance (52) | 83 | 423 | $25,593,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 83 | 510 | $23,760,000 |
| Wholesale Trade (42) | 51 | 643 | $42,408,000 |
| Manufacturing (31) | 38 | 1,900 | $137,091,000 |
| Transportation and Warehousing (48) | 33 | 128 | $8,157,000 |
| Information (51) | 20 | 104 | $7,306,000 |
| Arts, Entertainment, and Recreation (71) | 15 | 384 (high noise) | $8,777,000 |
| Educational Services (61) | 11 | 152 | $4,580,000 |
| Utilities (22) | 5 | 74 (high noise) | $6,359,000 |
| Management of Companies and Enterprises (55) | 5 | 75 | $2,607,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 4 | 4 | $661,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Waynesville, NC
Waynesville, NC has 24.5 business establishments per 1,000 residents, in line with the U.S. figure of 24.6. Establishments average 10.6 employees against 16.7 nationally, and payroll per employee is $43,099 (36.9% below the U.S. $68,342). 59.1% of establishments with employees have fewer than five people (U.S.: 55.5%), while 2.8% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 913 | 59.1% | 55.5% |
| 5–9 employees | 286 | 18.5% | 17.5% |
| 10–19 employees | 175 | 11.3% | 12.5% |
| 20–49 employees | 127 | 8.2% | 9.1% |
| 50 or more employees | 43 | 2.8% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Waynesville, NC
Of the 141 industries these guides cover, 74 have a published Census count in Waynesville, NC. The largest are full-service restaurants (62), limited-service restaurants (54), and offices of real estate agents and brokers (46). Relative to population, gift, novelty and souvenir stores are the most over-represented: 23.8 per 100,000 residents against 5.6 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 62 | 1,151 | 18.6 |
| Limited-service restaurants | 54 | 1,086 | 20.1 |
| Offices of real estate agents and brokers | 46 | — | — |
| New single-family housing construction contractors | 37 | 101 | 2.7 |
| Landscaping services | 35 | 191 | 5.5 |
| Hotels and motels | 31 | — | — |
| Insurance agencies and brokerages | 30 | 93 | 3.1 |
| Residential remodelers | 30 | 93 | 3.1 |
| Law offices | 29 | — | — |
| Electrical contractors | 27 | 116 | 4.3 |
| Physician practices | 26 | 444 | 17.1 |
| Site preparation contractors | 25 | 115 | 4.6 |
| Dental offices | 20 | 156 | 7.8 |
| Plumbing, heating and air-conditioning contractors | 20 | 104 | 5.2 |
| General automotive repair shops | 17 | 69 | 4.1 |
| Gift, novelty and souvenir stores | 15 | 65 | 4.3 |
| Child day care services | 14 | 170 | 12.1 |
| Beauty salons | 13 | — | — |
| Offices of certified public accountants | 11 | 33 | 3.0 |
| Management consulting firms | 10 | 14 | 1.4 |
| Residential property managers | 10 | — | — |
| Janitorial services | 10 | 47 | 4.7 |
| Used merchandise stores | 10 | 60 | 6.0 |
| Veterinary clinics | 9 | 124 | 13.8 |
| Automotive parts and accessories stores | 9 | — | — |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Waynesville, NC area
The area's named cities and towns have 32 NANPA-assigned exchanges across 1 area code; 828 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 828 | 32 | 100% | Eastern |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 4 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Waynesville, NC | 10,709 | 828 | 16 |
| Canton, NC | 4,422 | 828 | 7 |
| Maggie Valley, NC | 1,742 | 828 | 4 |
| Clyde, NC | 1,377 | 828 | 5 |
Phone costs for a typical Waynesville, NC business
The comparison below uses 11 users, the rounded average establishment size in Waynesville, NC. At list prices checked September 28, 2026, that is $274.45 a month on Ooma Office Pro and $330.00 on RingCentral RingEX Core. Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Waynesville, NC
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Waynesville, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Waynesville, NC?
828, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Waynesville, NC area?
1,546 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Waynesville, NC?
Callata is $99 a month with 5 users included, then $20 per additional user; for an 11-person team that is $219.00 a month. The same team on Ooma Office Pro lists at $274.45 a month (checked September 28, 2026).