CallataGuidesOttumwa, IA business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Ottumwa, IA micropolitan area.
- Population
- 35,6812024 est.
- Establishments
- 699CBP 2023
- Counties
- 1
- Area codes
- 1
Ottumwa, IA at a glance
The Ottumwa, IA micropolitan area covers 1 county in Iowa and had 35,681 residents in July 2024, up 0.7% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 773rd of the 925 metro and micropolitan areas and 812th by business establishments.
| County | Population (2024) |
|---|---|
| Wapello County, IA | 35,681 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Businesses in Ottumwa, IA
County Business Patterns counted 699 establishments in the area in 2023, employing 12,594 people in mid-March with $625.1 million in annual payroll. That is an average of 18.0 employees per establishment. 47.6% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (115), health care and social assistance (98), and other services (except public administration) (77).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 115 | 2,131 | $64,607,000 |
| Health Care and Social Assistance (62) | 98 | 2,130 | $100,520,000 |
| Other Services (except Public Administration) (81) | 77 | 314 | $9,272,000 |
| Accommodation and Food Services (72) | 72 | 1,147 | $20,570,000 |
| Construction (23) | 58 | 620 | $50,013,000 |
| Finance and Insurance (52) | 49 | 342 | $22,235,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 40 | 938 (high noise) | $32,339,000 |
| Professional, Scientific, and Technical Services (54) | 34 | 194 | $8,883,000 |
| Wholesale Trade (42) | 32 | 268 | $17,330,000 |
| Transportation and Warehousing (48) | 32 | 553 | $27,644,000 |
| Manufacturing (31) | 26 | 3,203 (high noise) | $229,449,000 |
| Real Estate and Rental and Leasing (53) | 22 | 142 | $6,082,000 |
| Information (51) | 13 | 121 | $6,363,000 |
| Arts, Entertainment, and Recreation (71) | 12 | 138 | $2,639,000 |
| Educational Services (61) | 7 | 57 | $1,126,000 |
| Management of Companies and Enterprises (55) | 5 | 93 | $7,717,000 |
| Utilities (22) | 4 | 159 | $16,198,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
How Ottumwa, IA's businesses compare
Ottumwa, IA has 19.6 business establishments per 1,000 residents, 20.3% below the U.S. figure of 24.6. Establishments average 18.0 employees against 16.7 nationally, and payroll per employee is $49,634 (27.4% below the U.S. $68,342). 47.6% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.2% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 331 | 47.6% | 55.5% |
| 5–9 employees | 164 | 23.6% | 17.5% |
| 10–19 employees | 101 | 14.5% | 12.5% |
| 20–49 employees | 64 | 9.2% | 9.1% |
| 50 or more employees | 36 | 5.2% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Ottumwa, IA
Of the 141 industries these guides cover, 46 have a published Census count in Ottumwa, IA. The largest are limited-service restaurants (24), full-service restaurants (23), and insurance agencies and brokerages (17). Relative to population, hotels and motels are the most over-represented: 28.0 per 100,000 residents against 16.4 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 24 | 547 | 22.8 |
| Full-service restaurants | 23 | 345 | 15.0 |
| Insurance agencies and brokerages | 17 | 60 | 3.5 |
| Plumbing, heating and air-conditioning contractors | 11 | — | — |
| Residential remodelers | 11 | 25 | 2.3 |
| Dental offices | 10 | 69 | 6.9 |
| Hotels and motels | 10 | 148 | 14.8 |
| Law offices | 9 | — | — |
| Chiropractic offices | 8 | 26 | 3.3 |
| Landscaping services | 8 | 22 | 2.8 |
| Janitorial services | 8 | — | — |
| Electrical contractors | 7 | 19 | 2.7 |
| General automotive repair shops | 7 | — | — |
| Beauty salons | 7 | — | — |
| Physician practices | 6 | — | — |
| Agencies providing services for the elderly and persons with disabilities | 6 | 170 | 28.3 |
| Offices of certified public accountants | 6 | 41 | 6.8 |
| Poured concrete foundation and structure contractors | 6 | — | — |
| General freight trucking companies (local) | 6 | 63 | 10.5 |
| Pharmacies and drug stores | 5 | 113 | 22.6 |
| Offices of real estate agents and brokers | 5 | — | — |
| Used car dealers | 5 | 20 | 4.0 |
| Supermarkets and grocery stores | 5 | — | — |
| Physical, occupational and speech therapy clinics | 4 | 22 | 5.5 |
| Podiatry practices | 4 | — | — |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes in Ottumwa, IA
The area's named cities and towns have 25 NANPA-assigned exchanges across 1 area code; 641 has the most (100%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 641 | 25 | 100% | Central |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 1 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Ottumwa, IA | 25,648 | 641 | 15 |
Phone costs for a typical Ottumwa, IA business
The comparison below uses 18 users, the rounded average establishment size in Ottumwa, IA. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Ottumwa, IA
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Ottumwa, IA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Ottumwa, IA?
641, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Ottumwa, IA area?
699 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Ottumwa, IA?
Callata is $99 a month with 5 users included, then $20 per additional user; for an 18-person team that is $359.00 a month. The same team on Ooma Office Pro lists at $449.10 a month (checked September 28, 2026).