Jonesboro, AR business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Jonesboro, AR metro area.
- Population
- 138,0002024 est.
- Establishments
- 3,121CBP 2023
- Counties
- 2
- Area codes
- 2
The Jonesboro, AR area
The Jonesboro, AR metro area covers 2 counties in Arkansas and had 138,000 residents in July 2024, up 2.9% since April 2020. The U.S. population grew 2.6% over the same period. Craighead County, AR is the most populous, with 116,000 people. By population it ranks 315th of the 925 metro and micropolitan areas and 317th by business establishments.
| County | Population (2024) |
|---|---|
| Craighead County, AR | 115,852 |
| Poinsett County, AR | 22,300 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Jonesboro, AR
County Business Patterns counted 3,121 establishments in the area in 2023, employing 52,570 people in mid-March with $2.7 billion in annual payroll. That is an average of 16.8 employees per establishment. 48.1% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (520), health care and social assistance (445), and accommodation and food services (305).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 520 | 7,606 | $261,264,000 |
| Health Care and Social Assistance (62) | 445 | 12,194 | $771,870,000 |
| Accommodation and Food Services (72) | 305 | 5,942 | $119,280,000 |
| Construction (23) | 291 | 2,692 | $170,012,000 |
| Other Services (except Public Administration) (81) | 284 | 1,628 | $52,297,000 |
| Professional, Scientific, and Technical Services (54) | 243 | 1,484 | $98,135,000 |
| Finance and Insurance (52) | 176 | 1,378 | $104,227,000 |
| Wholesale Trade (42) | 166 | 2,274 | $153,532,000 |
| Real Estate and Rental and Leasing (53) | 161 | 639 | $29,258,000 |
| Transportation and Warehousing (48) | 140 | 2,049 | $118,344,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 115 | 2,772 | $95,614,000 |
| Manufacturing (31) | 108 | 8,892 | $508,216,000 |
| Information (51) | 39 | 912 (high noise) | $62,114,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 32 | 304 | $18,130,000 |
| Arts, Entertainment, and Recreation (71) | 31 | 442 | $9,193,000 |
| Educational Services (61) | 30 | 366 | $12,180,000 |
| Management of Companies and Enterprises (55) | 19 | 777 | $62,051,000 |
| Utilities (22) | 8 | 175 (high noise) | $15,467,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Jonesboro, AR compared with the U.S.
Jonesboro, AR has 22.6 business establishments per 1,000 residents, 8.1% below the U.S. figure of 24.6. Establishments average 16.8 employees against 16.7 nationally, and payroll per employee is $50,647 (25.9% below the U.S. $68,342). 48.1% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.8% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,501 | 48.1% | 55.5% |
| 5–9 employees | 599 | 19.2% | 17.5% |
| 10–19 employees | 490 | 15.7% | 12.5% |
| 20–49 employees | 350 | 11.2% | 9.1% |
| 50 or more employees | 180 | 5.8% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Jonesboro, AR
Of the 141 industries these guides cover, 98 have a published Census count in Jonesboro, AR. The largest are limited-service restaurants (122), full-service restaurants (93), and physician practices (89). Relative to population, used car dealers are the most over-represented: 14.5 per 100,000 residents against 7.4 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Which area codes serve Jonesboro, AR
The area's named cities and towns have 83 NANPA-assigned exchanges across 2 area codes; 870 has the most (95%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
Local numbers by city
Pages for 8 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Jonesboro, AR | 82,384 | 327, 870 | 48 |
| Trumann, AR | 7,425 | 870 | 5 |
| Lake City, AR | 2,727 | 870 | 3 |
| Harrisburg, AR | 2,200 | 327, 870 | 4 |
| Marked Tree, AR | 2,191 | 870 | 2 |
| Bay, AR | 1,817 | 870 | 5 |
| Monette, AR | 1,558 | 870 | 3 |
| Caraway, AR | 1,095 | 327, 870 | 3 |
Phone costs for a typical Jonesboro, AR business
A 17-person team is the benchmark here, the rounded average establishment size in Jonesboro, AR. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $510.00 a month and Ooma Office Pro $424.15. Callata comes to $339.00 a month for 17 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Jonesboro, AR
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Jonesboro, AR is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Jonesboro, AR?
870 and 327, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Jonesboro, AR area?
3,121 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Jonesboro, AR?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 17-person team that is $339.00 a month. The same team on Ooma Office Pro lists at $424.15 a month (checked September 28, 2026).