Fort Smith, AR-OK business phone guide

The Fort Smith, AR-OK area

The Fort Smith, AR-OK metro area covers 3 counties in Arkansas and Oklahoma and had 233,000 residents in July 2024, up 2.5% since April 2020. The U.S. population grew 2.6% over the same period. Sebastian County, AR is the most populous, with 130,000 people. By population it ranks 205th of the 925 metro and micropolitan areas and 221st by business establishments.

Businesses in Fort Smith, AR-OK

County Business Patterns counted 5,123 establishments in the area in 2023, employing 82,941 people in mid-March with $4.1 billion in annual payroll. That is an average of 16.2 employees per establishment. 50.4% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (821), health care and social assistance (706), and accommodation and food services (499).

Fort Smith, AR-OK compared with the U.S.

Fort Smith, AR-OK has 22.0 business establishments per 1,000 residents, 10.5% below the U.S. figure of 24.6. Establishments average 16.2 employees against 16.7 nationally, and payroll per employee is $49,590 (27.4% below the U.S. $68,342). 50.4% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.6% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.

Small-business industries in Fort Smith, AR-OK

Of the 141 industries these guides cover, 120 have a published Census count in Fort Smith, AR-OK. The largest are limited-service restaurants (189), physician practices (171), and full-service restaurants (162). Relative to population, nursing care facilities are the most over-represented: 12.5 per 100,000 residents against 5.3 nationally.

Which area codes serve Fort Smith, AR-OK

The area's named cities and towns have 160 NANPA-assigned exchanges across 3 area codes; 479 has the most (86%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.

Local numbers by city

Pages for 10 cities and towns in the area list their area codes, prefixes and carriers.

Phone costs for a typical Fort Smith, AR-OK business

Per-seat phone plans multiply by headcount. For the rounded average establishment size in Fort Smith, AR-OK, 16 users on RingCentral RingEX Core come to $480.00 a month and on Ooma Office Pro $399.20, at month-to-month list prices checked September 28, 2026. Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.

Callata in Fort Smith, AR-OK

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Fort Smith, AR-OK is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.