Forest City, NC business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Forest City, NC micropolitan area.
- Population
- 65,5872024 est.
- Establishments
- 1,289CBP 2023
- Counties
- 1
- Area codes
- 1
The Forest City, NC area
The Forest City, NC micropolitan area covers 1 county in North Carolina and had 65,587 residents in July 2024, up 1.8% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 520th of the 925 metro and micropolitan areas and 562nd by business establishments.
| County | Population (2024) |
|---|---|
| Rutherford County, NC | 65,587 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Forest City, NC
County Business Patterns counted 1,289 establishments in the area in 2023, employing 16,815 people in mid-March with $703.8 million in annual payroll. That is an average of 13.0 employees per establishment. 53.1% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (209), other services (except public administration) (201), and health care and social assistance (142).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 209 | 2,736 | $80,114,000 |
| Other Services (except Public Administration) (81) | 201 | 1,216 | $32,196,000 |
| Health Care and Social Assistance (62) | 142 | 3,524 | $134,191,000 |
| Construction (23) | 139 | 1,192 | $63,689,000 |
| Accommodation and Food Services (72) | 122 | 1,866 | $39,117,000 |
| Professional, Scientific, and Technical Services (54) | 81 | 447 | $23,138,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 69 | 908 | $32,742,000 |
| Manufacturing (31) | 63 | 2,821 | $164,440,000 |
| Wholesale Trade (42) | 53 | 359 | $19,910,000 |
| Finance and Insurance (52) | 53 | 239 | $14,837,000 |
| Real Estate and Rental and Leasing (53) | 50 | 133 | $6,017,000 |
| Transportation and Warehousing (48) | 27 | 261 | $10,649,000 |
| Information (51) | 20 | 235 | $28,420,000 |
| Arts, Entertainment, and Recreation (71) | 16 | 114 | $2,727,000 |
| Utilities (22) | 13 | 225 (high noise) | $24,434,000 |
| Educational Services (61) | 13 | 442 | $21,361,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 12 | 56 | $2,095,000 |
| Management of Companies and Enterprises (55) | 3 | 15 | $1,448,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Forest City, NC
Forest City, NC has 19.7 business establishments per 1,000 residents, 20.1% below the U.S. figure of 24.6. Establishments average 13.0 employees against 16.7 nationally, and payroll per employee is $41,856 (38.8% below the U.S. $68,342). 53.1% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.4% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 684 | 53.1% | 55.5% |
| 5–9 employees | 275 | 21.4% | 17.5% |
| 10–19 employees | 160 | 12.4% | 12.5% |
| 20–49 employees | 112 | 8.7% | 9.1% |
| 50 or more employees | 57 | 4.4% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Forest City, NC
Of the 141 industries these guides cover, 64 have a published Census count in Forest City, NC. The largest are full-service restaurants (41), limited-service restaurants (41), and landscaping services (28). Relative to population, used car dealers are the most over-represented: 21.3 per 100,000 residents against 7.4 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 41 | 686 | 16.7 |
| Limited-service restaurants | 41 | 868 | 21.2 |
| Landscaping services | 28 | 134 | 4.8 |
| Offices of real estate agents and brokers | 21 | 59 | 2.8 |
| Plumbing, heating and air-conditioning contractors | 21 | 180 | 8.6 |
| Electrical contractors | 21 | 298 | 14.2 |
| Hotels and motels | 18 | 155 | 8.6 |
| Physician practices | 16 | 271 | 16.9 |
| Dental offices | 15 | 96 | 6.4 |
| Insurance agencies and brokerages | 15 | 64 | 4.3 |
| New single-family housing construction contractors | 15 | — | — |
| Child day care services | 15 | 148 | 9.9 |
| Management consulting firms | 14 | — | — |
| Used car dealers | 14 | 31 | 2.2 |
| Residential remodelers | 13 | — | — |
| General automotive repair shops | 13 | 68 | 5.2 |
| Home health care agencies | 11 | 265 | 24.1 |
| Law offices | 11 | 161 | 14.6 |
| Site preparation contractors | 10 | 46 | 4.6 |
| Assisted living facilities for the elderly | 9 | 1,277 | 141.9 |
| Pharmacies and drug stores | 9 | 202 | 22.4 |
| Offices of certified public accountants | 9 | 21 | 2.3 |
| Residential property managers | 9 | — | — |
| Physical, occupational and speech therapy clinics | 8 | 45 | 5.6 |
| Veterinary clinics | 8 | 83 | 10.4 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Which area codes serve Forest City, NC
The area's named cities and towns have 39 NANPA-assigned exchanges across 1 area code; 828 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 828 | 39 | 100% | Eastern |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 3 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Forest City, NC | 7,397 | 828 | 14 |
| Rutherfordton, NC | 3,718 | 828 | 15 |
| Lake Lure, NC | 1,390 | 828 | 4 |
Phone costs for a typical Forest City, NC business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Forest City, NC, 13 users on RingCentral RingEX Core come to $390.00 a month and on Ooma Office Pro $324.35, at month-to-month list prices checked September 28, 2026. Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Forest City, NC
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Forest City, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Forest City, NC?
828, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Forest City, NC area?
1,289 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Forest City, NC?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 13-person team that is $259.00 a month. The same team on Ooma Office Pro lists at $324.35 a month (checked September 28, 2026).