CallataGuidesCleveland, MS business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Cleveland, MS micropolitan area.
- Population
- 28,3952024 est.
- Establishments
- 709CBP 2023
- Counties
- 1
- Area codes
- 1
About the Cleveland, MS micropolitan area
The Cleveland, MS micropolitan area covers 1 county in Mississippi and had 28,395 residents in July 2024, down 8.4% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 838th of the 925 metro and micropolitan areas and 808th by business establishments.
| County | Population (2024) |
|---|---|
| Bolivar County, MS | 28,395 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Businesses in Cleveland, MS
County Business Patterns counted 709 establishments in the area in 2023, employing 8,073 people in mid-March with $383.2 million in annual payroll. That is an average of 11.4 employees per establishment. 54.9% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (145), health care and social assistance (90), and other services (except public administration) (84).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 145 | 1,374 | $41,333,000 |
| Health Care and Social Assistance (62) | 90 | 1,845 | $88,097,000 |
| Other Services (except Public Administration) (81) | 84 | 288 | $6,963,000 |
| Accommodation and Food Services (72) | 70 | 1,128 | $17,689,000 |
| Finance and Insurance (52) | 50 | 183 | $9,673,000 |
| Professional, Scientific, and Technical Services (54) | 44 | 161 | $10,631,000 |
| Real Estate and Rental and Leasing (53) | 43 | 126 | $4,111,000 |
| Construction (23) | 32 | 238 | $12,700,000 |
| Wholesale Trade (42) | 28 | 303 | $20,020,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 22 | 125 | $4,155,000 |
| Transportation and Warehousing (48) | 21 | 506 | $42,215,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 20 | 49 (high noise) | $2,632,000 |
| Manufacturing (31) | 17 | 1,288 | $103,319,000 |
| Information (51) | 15 | 76 | $3,367,000 |
| Arts, Entertainment, and Recreation (71) | 13 | 99 (high noise) | $2,171,000 |
| Utilities (22) | 6 | 52 (high noise) | $4,795,000 |
| Educational Services (61) | 5 | 158 (high noise) | $4,541,000 |
| Management of Companies and Enterprises (55) | 3 | 72 | $4,756,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Cleveland, MS compared with the U.S.
Cleveland, MS has 25.0 business establishments per 1,000 residents, in line with the U.S. figure of 24.6. Establishments average 11.4 employees against 16.7 nationally, and payroll per employee is $47,465 (30.5% below the U.S. $68,342). 54.9% of establishments with employees have fewer than five people (U.S.: 55.5%), while 3.7% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 389 | 54.9% | 55.5% |
| 5–9 employees | 151 | 21.3% | 17.5% |
| 10–19 employees | 91 | 12.9% | 12.5% |
| 20–49 employees | 51 | 7.2% | 9.1% |
| 50 or more employees | 26 | 3.7% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Cleveland, MS
Of the 141 industries these guides cover, 40 have a published Census count in Cleveland, MS. The largest are limited-service restaurants (23), full-service restaurants (20), and law offices (19). Relative to population, automotive parts and accessories stores are the most over-represented: 35.2 per 100,000 residents against 11.3 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 23 | 533 | 23.2 |
| Full-service restaurants | 20 | 261 | 13.1 |
| Law offices | 19 | — | — |
| Physician practices | 14 | 242 | 17.3 |
| Insurance agencies and brokerages | 11 | 40 | 3.6 |
| Child day care services | 11 | 232 | 21.1 |
| Automotive parts and accessories stores | 10 | 54 | 5.4 |
| Dental offices | 8 | 59 | 7.4 |
| Landscaping services | 8 | — | — |
| Beer, wine and liquor stores | 8 | — | — |
| Agencies providing services for the elderly and persons with disabilities | 7 | 109 | 15.6 |
| Plumbing, heating and air-conditioning contractors | 7 | — | — |
| General automotive repair shops | 7 | — | — |
| Hotels and motels | 7 | 180 | 25.7 |
| Beauty salons | 7 | — | — |
| Funeral homes and funeral services | 7 | — | — |
| Home health care agencies | 5 | 169 | 33.8 |
| Nursing care facilities | 5 | — | — |
| Pharmacies and drug stores | 5 | 53 | 10.6 |
| Nursery, garden center and farm supply stores | 5 | — | — |
| Physical, occupational and speech therapy clinics | 4 | 24 | 6.0 |
| Veterinary clinics | 4 | 24 | 6.0 |
| Offices of certified public accountants | 4 | 37 | 9.3 |
| Tax preparation services | 4 | 9 | 2.3 |
| Offices of real estate agents and brokers | 4 | — | — |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes in Cleveland, MS
The area's named cities and towns have 37 NANPA-assigned exchanges across 1 area code; 662 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 662 | 37 | 100% | Central |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 5 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Cleveland, MS | 10,183 | 662 | 16 |
| Shelby, MS | 1,800 | 662 | 3 |
| Rosedale, MS | 1,435 | 662 | 3 |
| Mound Bayou, MS | 1,394 | 662 | 2 |
| Shaw, MS | 1,347 | 662 | 3 |
Phone costs for a typical Cleveland, MS business
An 11-person team is the benchmark here, the rounded average establishment size in Cleveland, MS. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $330.00 a month and Ooma Office Pro $274.45. Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Cleveland, MS
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Cleveland, MS is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Cleveland, MS?
662, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Cleveland, MS area?
709 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Cleveland, MS?
Callata is $99 a month with 5 users included, then $20 per additional user; for an 11-person team that is $219.00 a month. The same team on Ooma Office Pro lists at $274.45 a month (checked September 28, 2026).