CallataGuidesGet a local business phone number in Cleveland, MS
Cleveland's area code, prefixes and carriers from NANPA records, and how to put a Cleveland number in front of your customers.
- Area code
- 662
- Exchanges
- 16NANPA-assigned
- Carriers
- 9
- Population
- 10,183Census 2024 est.
Area codes in Cleveland
Cleveland city is a Census place in Bolivar County, Mississippi, with an estimated 10,183 residents in 2024. All 16 exchanges NANPA lists for its rate center are in area code 662. 662 is part of an overlay with 471, so a new local number in Cleveland may carry any of those codes depending on which have numbers available. Cleveland is in the Central time zone.
According to NANPA's dialing-plan data, local calls within 662 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 662 | 16 | 100% | 1999 | 471 | Central |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Phone carriers in Cleveland
9 carriers hold the 16 exchanges assigned to Cleveland's rate center. Powertel Memphis Licenses, INC. has the most, with 3. 12 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Cleveland can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Powertel Memphis Licenses, INC. | 3 | 19% |
| Bellsouth Telecomm INC d/b/a South Central Bell Tel | 3 | 19% |
| New Cingular Wireless PCS, LLC - Ga | 2 | 13% |
| Level 3 Communications, LLC - MS | 2 | 13% |
| Cellular South, INC. | 2 | 13% |
| Telepak Networks, INC. - MS | 1 | 6.3% |
| Bandwidth.com CLEC, LLC - MS | 1 | 6.3% |
| Cellco Partnership d/b/a Verizon Wireless - MS | 1 | 6.3% |
| Ton80 Communications, LLC | 1 | 6.3% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Cleveland
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Cleveland. The earliest assignment date recorded in the file for these codes is 2001. 4 of the 16 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 662 | 400, 402, 410, 441, 517, 545, 579, 588, 641, 719, 721, 843, 846, 924, 926, 941 |
Source: NANPA utilized central office code file.
When Cleveland's exchanges were assigned
Assignment dates show when each block of Cleveland numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 5 | 50% |
| 2010s | 1 | 10% |
| 2020s | 4 | 40% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in Cleveland
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Cleveland's numbers are rated to the CLEVELAND rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Cleveland number.
New local numbers are drawn from carrier inventory, so the exact 662 numbers available change over time; porting an existing number is free.
The local business market
Cleveland is part of the Cleveland, MS micropolitan area, home to 28,395 people in 2024. County Business Patterns counted 709 business establishments in the Cleveland, MS micropolitan area in 2023, employing 8,073 people. The largest sectors by establishment count are retail trade (145), health care and social assistance (90), and other services (except public administration) (84).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 23 | 533 | 23.2 |
| Full-service restaurants | 20 | 261 | 13.1 |
| Law offices | 19 | — | — |
| Physician practices | 14 | 242 | 17.3 |
| Insurance agencies and brokerages | 11 | 40 | 3.6 |
| Child day care services | 11 | 232 | 21.1 |
| Automotive parts and accessories stores | 10 | 54 | 5.4 |
| Dental offices | 8 | 59 | 7.4 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in Cleveland
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Cleveland, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Cleveland, MS micropolitan area, 11 users on RingCentral RingEX Core come to $330.00 a month and on Ooma Office Pro $274.45, at month-to-month list prices checked September 28, 2026. On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Cleveland, MS?
662. All exchanges NANPA lists for Cleveland are in 662.
How many phone companies have exchanges in Cleveland?
9, holding 16 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Cleveland business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Cleveland?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 11 users come to $219.00 a month. For comparison, 11 users on RingCentral RingEX Core list at $330.00 a month (checked September 28, 2026).