CallataGuidesGet a local business phone number in Matthews, NC
Matthews's area codes, prefixes and carriers from NANPA records, and how to put a Matthews number in front of your customers.
- Area code
- 704 / 980
- Exchanges
- 22NANPA-assigned
- Carriers
- 9
- Population
- 32,048Census 2024 est.
Matthews area codes
Matthews town is a Census place in Mecklenburg County, North Carolina, with an estimated 32,048 residents in 2024. NANPA lists 22 exchanges for its rate center across 2 area codes; 704 has the most (14, 64%). 704 is part of an overlay with 980, so a new local number in Matthews may carry any of those codes depending on which have numbers available. Matthews is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 704 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
Matthews exchanges by carrier
9 carriers hold the 22 exchanges assigned to Matthews's rate center. Windstream North Carolina, INC. has the most, with 11. 13 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Windstream North Carolina, INC. | 11 | 50% |
| Paetec Itel, LLC | 2 | 9.1% |
| Suncom d/b/a T-mobile USA | 2 | 9.1% |
| Onvoy, LLC - NC | 2 | 9.1% |
| Level 3 Telecom of North Carolina, LP - NC | 1 | 4.5% |
| Matthews Radio Service, INC. d/b/a Eastern Radio | 1 | 4.5% |
| Centurylink Communications LLC - NC | 1 | 4.5% |
| Commio, LLC | 1 | 4.5% |
| Ton80 Communications, LLC | 1 | 4.5% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Matthews
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Matthews's rate center (MATTHEWS). The earliest assignment date recorded in the file for these codes is 2008. 4 of the 22 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 704 | 246, 321, 443, 708, 744, 771, 814, 815, 841, 844, 845, 846, 847, 849 |
| 980 | 245, 262, 339, 446, 464, 472, 508, 837 |
Source: NANPA utilized central office code file.
When Matthews's exchanges were assigned
The table groups Matthews's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 2 | 29% |
| 2010s | 1 | 14% |
| 2020s | 4 | 57% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
What makes a number local to Matthews
What a caller sees as "local" is the area code plus prefix. In Matthews, those come from the MATTHEWS rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 704 numbers available change over time; porting an existing number is free.
The local business market
Matthews is part of the Charlotte-Concord-Gastonia, NC-SC metro area, home to 2.9 million people in 2024. County Business Patterns counted 71,411 business establishments in the Charlotte, NC-SC metro area in 2023, employing 1,238,884 people. The largest sectors by establishment count are professional, scientific, and technical services (8,569), retail trade (8,197), and construction (7,500).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Offices of real estate agents and brokers | 2,400 | 5,131 | 2.1 |
| Full-service restaurants | 2,176 | 49,186 | 22.6 |
| Limited-service restaurants | 2,134 | 46,224 | 21.7 |
| Physician practices | 1,460 | 26,313 | 18.0 |
| Management consulting firms | 1,360 | 15,206 | 11.2 |
| Insurance agencies and brokerages | 1,129 | 8,168 | 7.2 |
| Dental offices | 1,123 | 9,718 | 8.7 |
| Landscaping services | 1,103 | 9,685 | 8.8 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in Matthews
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Matthews is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Charlotte, NC-SC metro area, 17 users on RingCentral RingEX Core come to $510.00 a month and on Ooma Office Pro $424.15, at month-to-month list prices checked September 28, 2026. Callata comes to $339.00 a month for 17 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Matthews, NC?
Matthews has exchanges in 704 and 980; 704 has the most.
How many phone companies have exchanges in Matthews?
9, holding 22 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Matthews business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Matthews?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 17 users come to $339.00 a month. For comparison, 17 users on RingCentral RingEX Core list at $510.00 a month (checked September 28, 2026).