CallataGuides

Get a local business phone number in Concord, NC

Concord's area codes, prefixes and carriers from NANPA records, and how to put a Concord number in front of your customers.

Area code
704 / 980
Exchanges
62NANPA-assigned
Carriers
21
Population
112,395Census 2024 est.

What area code is Concord, NC?

With 112,395 residents in the Census 2024 estimate, Concord sits in Cabarrus County, North Carolina. NANPA lists 62 exchanges for its rate center across 2 area codes; 704 has the most (37, 60%). 704 is part of an overlay with 980, so a new local number in Concord may carry any of those codes depending on which have numbers available. Concord is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 704 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.

Area codes with exchanges in Concord, NC
Area codeExchanges hereShareIn service sinceOverlay withTime zone
7043760%1947980Eastern
9802540%2001704Eastern

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Who holds Concord phone exchanges

21 carriers hold the 62 exchanges assigned to Concord's rate center. Windstream Concord Telephone, LLC has the most, with 20. 49 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.

Carriers holding exchanges in Concord, NC
Carrier (NANPA operating company)ExchangesShare
Windstream Concord Telephone, LLC2032%
Cellco Partnership d/b/a Verizon Wireless - NC813%
New Cingular Wireless PCS, LLC - Ga58.1%
Suncom d/b/a T-mobile USA58.1%
Onvoy, LLC - NC46.5%
Metropcs, INC.34.8%
Level 3 Communications, LLC - NC23.2%
Onvoy Spectrum, LLC23.2%
Level 3 Telecom of North Carolina, LP - NC11.6%
Spok, INC.11.6%
Windstream Communications, INC. - NC11.6%
Centurylink Communications LLC - NC11.6%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Local prefixes for Concord

A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Concord. The earliest assignment date recorded in the file for these codes is 2001. 12 of the 62 were assigned in 2020 or later.

Prefixes assigned in Concord, NC
Area codePrefixes (NXX)
704260, 262, 305, 403, 425, 467, 490, 652, 699, 701, 706, 707, 720, 721, 722, 723, 725, 743, 782, 783, 784, 785, 786, 787, 788, 789, 791, 792, 793, 794, 795, 796, 886, 918, 920, 956, 960
980248, 255, 271, 331, 334, 356, 358, 407, 439, 440, 504, 512, 521, 542, 554, 616, 621, 622, 680, 777, 780, 781, 844, 866, 980

Source: NANPA utilized central office code file.

When Concord's exchanges were assigned

Assignment dates show when each block of Concord numbers was added to the local supply.

Concord, NC: exchanges by decade assigned
Decade assignedExchangesShare
2000s622%
2010s933%
2020s1244%

Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.

Rate centers and local calling in Concord

What a caller sees as "local" is the area code plus prefix. In Concord, those come from the CONCORD rate center, as recorded by NANPA.

Keeping an existing Concord number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 704 when you pick it.

Who does business near Concord

Concord is part of the Charlotte-Concord-Gastonia, NC-SC metro area, home to 2.9 million people in 2024. County Business Patterns counted 71,411 business establishments in the Charlotte, NC-SC metro area in 2023, employing 1,238,884 people. The largest sectors by establishment count are professional, scientific, and technical services (8,569), retail trade (8,197), and construction (7,500).

Selected industries in the Charlotte, NC-SC metro area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Offices of real estate agents and brokers2,4005,1312.1
Full-service restaurants2,17649,18622.6
Limited-service restaurants2,13446,22421.7
Physician practices1,46026,31318.0
Management consulting firms1,36015,20611.2
Insurance agencies and brokerages1,1298,1687.2
Dental offices1,1239,7188.7
Landscaping services1,1039,6858.8

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Setting up a Concord business line

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Concord, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Charlotte, NC-SC metro area, 17 users on RingCentral RingEX Core come to $510.00 a month and on Ooma Office Pro $424.15, at month-to-month list prices checked September 28, 2026. On Callata the same 17 people cost $339.00 a month, less than either per-seat plan.

Monthly list price for a 17-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$339.00$4,068.00
Quo (Starter)$19.00 per user$323.00$3,876.00
Nextiva (Core)$23.00 per user$391.00$4,692.00
Ooma (Office Pro)$24.95 per user$424.15$5,089.80
Dialpad (Standard)$27.00 per user$459.00$5,508.00
RingCentral (RingEX Core)$30.00 per user$510.00$6,120.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Concord, NC?

Concord has exchanges in 704 and 980; 704 has the most.

How many phone companies have exchanges in Concord?

21, holding 62 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Concord business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Concord?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 17 users come to $339.00 a month. For comparison, 17 users on RingCentral RingEX Core list at $510.00 a month (checked September 28, 2026).