Get a local business phone number in Madison, NY

What area code is Madison, NY?

Madison town is a Census town in Madison County, New York, with an estimated 2,717 residents in 2024. NANPA lists 2 exchanges for its rate center across 2 area codes; 315 has the most (1, 50%). 315 is part of an overlay with 680, so a new local number in Madison may carry any of those codes depending on which have numbers available. Madison is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 315 are dialed as ten digits (area code plus number) and toll calls as ten digits (area code plus number).

Madison exchanges by carrier

2 carriers hold the 2 exchanges assigned to Madison's rate center. Citizens Telecomm CO of NY d/b/a Frontier Comm of NY has the most, with 1. 2 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Madison can come from any of these blocks; once it is yours, porting lets it move between providers.

Madison phone prefixes

A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Madison. The earliest assignment date recorded in the file for these codes is 2021. 1 of the 2 were assigned in 2020 or later.

What makes a number local to Madison

What a caller sees as "local" is the area code plus prefix. In Madison, those come from the MADISON rate center, as recorded by NANPA.

New local numbers are drawn from carrier inventory, so the exact 315 numbers available change over time; porting an existing number is free.

Businesses around Madison

Madison is part of the Syracuse, NY metro area, home to 655,000 people in 2024. County Business Patterns counted 14,587 business establishments in the Syracuse, NY metro area in 2023, employing 263,502 people. The largest sectors by establishment count are retail trade (2,023), other services (except public administration) (1,653), and health care and social assistance (1,600).

Business phone service in Madison

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Madison, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

An 18-person team is the benchmark here, the rounded average establishment size in the Syracuse, NY metro area. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $540.00 a month and Ooma Office Pro $449.10. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.