CallataGuidesBusiness phone system for solid waste collection companies in Eugene, OR
Solid waste collection companies in the Eugene-Springfield, OR metro area: 14 establishments in 2023, the local area codes, and what phone service costs a 22-person team.
- Establishments
- 14CBP 2023
- Per 100k residents
- 3.7U.S. 3.2
- Rank
- 132nd of 564areas by count
Solid waste collection companies in Eugene, OR by the numbers
County Business Patterns counts 14 solid waste collection companies (NAICS 562111, Solid Waste Collection) in the Eugene-Springfield, OR metro area for 2023. By establishment count the area is 132nd out of 564 areas with published figures for solid waste collection companies.
Measured against its 382,000 residents (2024 estimate), the area has 3.7 solid waste collection companies per 100,000 people; the U.S. rate is 3.2, so Eugene, OR is 13.4% above the national figure.
| Measure | Eugene, OR | Oregon | United States |
|---|---|---|---|
| Establishments | 14 | 173 | 10,982 |
| Mid-March employees | 325 (high noise) | 3,939 (moderate noise) | 238,764 |
| Annual payroll | $20,290,000 (high noise) | $275,034,000 (moderate noise) | $16,806,608,000 |
| Employees per establishment | — | 22.8 | 21.7 |
| Payroll per employee | — | $69,823 | $70,390 |
| Establishments per 100,000 residents | 3.7 | 4.0 | 3.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: solid waste collection companies in Eugene, OR
Of the solid waste collection companies in Eugene, OR that had employees in March 2023, 36.4% had fewer than five (the U.S. share is 43.6%). 63.6% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 4 | 36.4% | 43.6% |
| 5–9 employees | 3 | 27.3% | 17.8% |
| 10–19 employees | 4 | 36.4% | 14.5% |
| 20–49 employees | not published | — | 13.6% |
| 50 or more employees | 0 | 0.0% | 10.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What solid waste collection companies in Eugene, OR use the phone for
Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed.
Calls a waste collection company in Eugene, OR might handle in a typical week include:
- A customer calls about a billing question.
- A customer calls about a missed pickup.
- A contractor calls to rent a roll-off dumpster.
Texting customers
Haulers text schedule changes and delivery confirmations.
Texts sent from a local business number in Eugene, OR have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for a 22-person waste collection company
Census did not publish a reliable employee count for solid waste collection companies in Eugene, OR, so this comparison uses the U.S. average of 22 people per establishment. Priced per seat, 22 users would run $660.00 a month on RingCentral RingEX Core and $548.90 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $439.00 a month for 22 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,652 less than RingCentral for a waste collection company in Eugene, OR of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $439.00 | $5,268.00 |
| Quo (Starter) | $19.00 per user | $418.00 | $5,016.00 |
| Nextiva (Core) | $23.00 per user | $506.00 | $6,072.00 |
| Ooma (Office Pro) | $24.95 per user | $548.90 | $6,586.80 |
| Dialpad (Standard) | $27.00 per user | $594.00 | $7,128.00 |
| RingCentral (RingEX Core) | $30.00 per user | $660.00 | $7,920.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Eugene, OR
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 541 has the most, with 120 of 167 exchanges (72%). A local number lets customers in Eugene, OR call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 541 | 120 | Mountain and Pacific | 1995 | 458 |
| 458 | 47 | Mountain and Pacific | 2010 | 541 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for solid waste collection companies
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Eugene, OR is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many solid waste collection companies are there in Eugene, OR?
Census County Business Patterns counted 14 solid waste collection companies in the Eugene-Springfield, OR metro area in 2023.
What does a business phone system cost for a 22-person waste collection company?
At month-to-month list prices checked September 28, 2026, 22 users cost $660.00 a month on RingCentral RingEX Core and $548.90 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $439.00.
What area code should a waste collection company in Eugene, OR use?
Area code 541 has the most assigned exchanges among the area's named places, followed by 458. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a waste collection company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.