CallataGuidesBusiness phone system for veterinary clinics in Olympia, WA
Veterinary clinics in the Olympia-Lacey-Tumwater, WA metro area: 50 establishments in 2023, the local area codes, and what phone service costs a 28-person team.
- Establishments
- 50CBP 2023
- Employees
- 1,422mid-March 2023
- Per 100k residents
- 16.5U.S. 10.1
- Rank
- 121st of 851areas by count
Veterinary clinics in Olympia, WA by the numbers
The Census Bureau's 2023 County Business Patterns lists 50 establishments classified as Veterinary Services (NAICS 541940) in the Olympia-Lacey-Tumwater, WA metro area. Together they reported 1,422 mid-March employees and $66.3 million of payroll for the year. That ranks 121st of the 851 metro and micropolitan areas where Census published a count for this industry.
With 303,000 residents in the Census 2024 estimate, that is 16.5 veterinary clinics per 100,000 people, 63.7% above the national rate of 10.1. Establishments average 28.4 employees, 105.3% above the U.S. average of 13.9. Payroll per employee comes to $46,605, 12.0% below the national $52,978.
| Measure | Olympia, WA | Washington | United States |
|---|---|---|---|
| Establishments | 50 | 919 | 34,296 |
| Mid-March employees | 1,422 (moderate noise) | 13,695 (moderate noise) | 475,106 |
| Annual payroll | $66,273,000 (moderate noise) | $764,294,000 (moderate noise) | $25,170,032,000 |
| Employees per establishment | 28.4 | 14.9 | 13.9 |
| Payroll per employee | $46,605 | $55,808 | $52,978 |
| Establishments per 100,000 residents | 16.5 | 11.5 | 10.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big veterinary clinics in Olympia, WA are
Of the veterinary clinics in Olympia, WA that had employees in March 2023, 28.6% had fewer than five (the U.S. share is 27.7%). 49.0% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 14 | 28.6% | 27.7% |
| 5–9 employees | 10 | 20.4% | 22.7% |
| 10–19 employees | 13 | 26.5% | 29.8% |
| 20–49 employees | 12 | 24.5% | 17.1% |
| 50 or more employees | 0 | 0.0% | 2.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What veterinary clinics in Olympia, WA use the phone for
Veterinary front desks handle appointments, prescription refills, boarding questions and worried owners with sick animals, often all at once. Missing a call can mean missing an urgent case or a new client.
Typical inbound and outbound calls for veterinary clinics in Olympia, WA:
- An owner calls because their dog ate something it should not have.
- A new pet owner calls to ask about vaccines.
- An owner calls to book boarding over a holiday.
When nobody can pick up
After-hours greetings typically direct emergencies to an emergency animal hospital and capture routine requests for the morning.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Callata vs. per-seat pricing for veterinary clinics in Olympia, WA
The average veterinary clinic in Olympia, WA has 28.4 employees, so a 28-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $698.60 a month on Ooma Office Pro or $840.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 28 people cost $559.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $3,372. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $559.00 | $6,708.00 |
| Quo (Starter) | $19.00 per user | $532.00 | $6,384.00 |
| Nextiva (Core) | $23.00 per user | $644.00 | $7,728.00 |
| Ooma (Office Pro) | $24.95 per user | $698.60 | $8,383.20 |
| Dialpad (Standard) | $27.00 per user | $756.00 | $9,072.00 |
| RingCentral (RingEX Core) | $30.00 per user | $840.00 | $10,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Olympia, WA
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 360 has the most, with 97 of 107 exchanges (91%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your pet owners recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 360 | 97 | Pacific | 1995 | 564 |
| 564 | 10 | Pacific | 2017 | 206, 360 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for veterinary clinics
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Olympia, WA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many veterinary clinics are there in Olympia, WA?
Census County Business Patterns counted 50 veterinary clinics in the Olympia-Lacey-Tumwater, WA metro area in 2023. They employed 1,422 people in mid-March.
What does a business phone system cost for a 28-person veterinary clinic?
At month-to-month list prices checked September 28, 2026, 28 users cost $840.00 a month on RingCentral RingEX Core and $698.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $559.00.
What area code should a veterinary clinic in Olympia, WA use?
Area code 360 has the most assigned exchanges among the area's named places, followed by 564. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a veterinary clinic?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.