CallataGuidesBusiness phone system for veterinary clinics in Burlington, VT
Veterinary clinics in the Burlington-South Burlington, VT metro area: 35 establishments in 2023, the local area codes, and what phone service costs a 16-person team.
- Establishments
- 35CBP 2023
- Employees
- 577mid-March 2023
- Per 100k residents
- 15.3U.S. 10.1
- Rank
- 156th of 851areas by count
Veterinary clinics in Burlington, VT by the numbers
The Census Bureau's 2023 County Business Patterns lists 35 establishments classified as Veterinary Services (NAICS 541940) in the Burlington-South Burlington, VT metro area. They employed 577 people in mid-March and paid $28.4 million in annual payroll. By establishment count the area is 156th out of 851 areas with published figures for veterinary clinics.
Measured against its 229,000 residents (2024 estimate), the area has 15.3 veterinary clinics per 100,000 people; the U.S. rate is 10.1, so Burlington, VT is 51.3% above the national figure. The average establishment here has 16.5 employees, compared with 13.9 nationally. Payroll per employee comes to $49,201, 7.1% below the national $52,978.
| Measure | Burlington, VT | Vermont | United States |
|---|---|---|---|
| Establishments | 35 | 118 | 34,296 |
| Mid-March employees | 577 | 1,399 | 475,106 |
| Annual payroll | $28,389,000 | $64,490,000 | $25,170,032,000 |
| Employees per establishment | 16.5 | 11.9 | 13.9 |
| Payroll per employee | $49,201 | $46,097 | $52,978 |
| Establishments per 100,000 residents | 15.3 | 18.2 | 10.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big veterinary clinics in Burlington, VT are
Of the veterinary clinics in Burlington, VT that had employees in March 2023, 21.2% had fewer than five (the U.S. share is 27.7%). 45.5% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 7 | 21.2% | 27.7% |
| 5–9 employees | 8 | 24.2% | 22.7% |
| 10–19 employees | 9 | 27.3% | 29.8% |
| 20–49 employees | 9 | 27.3% | 17.1% |
| 50 or more employees | 0 | 0.0% | 2.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What veterinary clinics in Burlington, VT use the phone for
Veterinary front desks handle appointments, prescription refills, boarding questions and worried owners with sick animals, often all at once. Missing a call can mean missing an urgent case or a new client.
Calls a veterinary clinic in Burlington, VT might handle in a typical week include:
- An owner calls to book boarding over a holiday.
- A new pet owner calls to ask about vaccines.
- An owner calls because their dog ate something it should not have.
Texting pet owners
Clinics text vaccine reminders, pickup notices after procedures and refill-ready messages.
Texts sent from a local business number in Burlington, VT have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a veterinary clinic in Burlington, VT
The average veterinary clinic in Burlington, VT has 16.5 employees, so a 16-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 16 users on RingCentral RingEX Core cost $480.00 a month and 16 on Ooma Office Pro cost $399.20. Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,932 less than RingCentral for a veterinary clinic in Burlington, VT of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $319.00 | $3,828.00 |
| Quo (Starter) | $19.00 per user | $304.00 | $3,648.00 |
| Nextiva (Core) | $23.00 per user | $368.00 | $4,416.00 |
| Ooma (Office Pro) | $24.95 per user | $399.20 | $4,790.40 |
| Dialpad (Standard) | $27.00 per user | $432.00 | $5,184.00 |
| RingCentral (RingEX Core) | $30.00 per user | $480.00 | $5,760.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Burlington, VT
The exchanges in the area's named cities and towns are all in area code 802 (141 exchanges in NANPA's file). A local number lets pet owners in Burlington, VT call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 802 | 141 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for veterinary clinics
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Burlington, VT is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many veterinary clinics are there in Burlington, VT?
Census County Business Patterns counted 35 veterinary clinics in the Burlington-South Burlington, VT metro area in 2023. They employed 577 people in mid-March.
What does a business phone system cost for a 16-person veterinary clinic?
At month-to-month list prices checked September 28, 2026, 16 users cost $480.00 a month on RingCentral RingEX Core and $399.20 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $319.00.
What area code should a veterinary clinic in Burlington, VT use?
Area code 802 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a veterinary clinic?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.