Burlington, VT business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Burlington-South Burlington, VT metro area.
- Population
- 229,0002024 est.
- Establishments
- 6,936CBP 2023
- Counties
- 3
- Area codes
- 1
Burlington, VT at a glance
The Burlington-South Burlington, VT metro area covers 3 counties in Vermont and had 229,000 residents in July 2024, up 1.7% since April 2020. The U.S. population grew 2.6% over the same period. Chittenden County, VT is the most populous, with 171,000 people. By population it ranks 210th of the 925 metro and micropolitan areas and 172nd by business establishments.
| County | Population (2024) |
|---|---|
| Chittenden County, VT | 170,851 |
| Franklin County, VT | 51,066 |
| Grand Isle County, VT | 7,528 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Burlington, VT's business base
County Business Patterns counted 6,936 establishments in the area in 2023, employing 102,443 people in mid-March with $6.4 billion in annual payroll. That is an average of 14.8 employees per establishment. 53.0% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (917), professional, scientific, and technical services (849), and construction (818).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 917 | 14,608 | $578,447,000 |
| Professional, Scientific, and Technical Services (54) | 849 | 7,849 | $757,830,000 |
| Construction (23) | 818 | 5,854 | $440,833,000 |
| Health Care and Social Assistance (62) | 772 | 19,598 | $1,181,341,000 |
| Other Services (except Public Administration) (81) | 675 | 3,525 | $157,314,000 |
| Accommodation and Food Services (72) | 603 | 10,005 | $294,032,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 381 | 4,559 | $195,870,000 |
| Finance and Insurance (52) | 341 | 3,391 | $371,438,000 |
| Real Estate and Rental and Leasing (53) | 317 | 1,302 | $77,959,000 |
| Manufacturing (31) | 300 | 11,962 | $892,486,000 |
| Wholesale Trade (42) | 284 | 5,434 | $415,805,000 |
| Arts, Entertainment, and Recreation (71) | 156 | 1,917 | $54,737,000 |
| Transportation and Warehousing (48) | 155 | 2,848 | $152,252,000 |
| Information (51) | 153 | 4,019 | $527,712,000 |
| Educational Services (61) | 133 | 3,614 | $118,314,000 |
| Management of Companies and Enterprises (55) | 33 | 1,414 | $126,465,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 23 | 40 (high noise) | $1,612,000 |
| Utilities (22) | 11 | 402 (high noise) | $48,537,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 10 | 102 | $10,558,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
How Burlington, VT's businesses compare
Burlington, VT has 30.2 business establishments per 1,000 residents, 23.0% above the U.S. figure of 24.6. Establishments average 14.8 employees against 16.7 nationally, and payroll per employee is $62,509 (8.5% below the U.S. $68,342). 53.0% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.3% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 3,673 | 53.0% | 55.5% |
| 5–9 employees | 1,271 | 18.3% | 17.5% |
| 10–19 employees | 992 | 14.3% | 12.5% |
| 20–49 employees | 633 | 9.1% | 9.1% |
| 50 or more employees | 367 | 5.3% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Burlington, VT
Of the 141 industries these guides cover, 128 have a published Census count in Burlington, VT. The largest are full-service restaurants (184), residential remodelers (155), and limited-service restaurants (153). Relative to population, breweries are the most over-represented: 8.3 per 100,000 residents against 1.5 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Burlington, VT area
The area's named cities and towns have 141 NANPA-assigned exchanges across 1 area code; 802 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 802 | 141 | 100% | Eastern |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 14 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Burlington, VT | 44,432 | 802 | 75 |
| Milton, VT | 10,802 | 802 | 4 |
| Essex Junction, VT | 10,787 | 802 | 18 |
| St. Albans, VT | 7,109 | 802 | 13 |
| Swanton, VT | 6,854 | 802 | 3 |
| Fairfax, VT | 5,372 | 802 | 3 |
| Hinesburg, VT | 4,742 | 802 | 2 |
| Richmond, VT | 4,157 | 802 | 3 |
| Charlotte, VT | 3,897 | 802 | 2 |
| Underhill, VT | 3,123 | 802 | 4 |
| Richford, VT | 2,318 | 802 | 3 |
| Grand Isle, VT | 2,162 | 802 | 3 |
| Enosburg Falls, VT | 1,334 | 802 | 3 |
| Montgomery, VT | 1,220 | 802 | 2 |
Phone costs for a typical Burlington, VT business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Burlington, VT, 15 users on RingCentral RingEX Core come to $450.00 a month and on Ooma Office Pro $374.25, at month-to-month list prices checked September 28, 2026. Callata comes to $299.00 a month for 15 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Burlington, VT
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Burlington, VT is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Burlington, VT?
802, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Burlington, VT area?
6,936 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Burlington, VT?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 15-person team that is $299.00 a month. The same team on Ooma Office Pro lists at $374.25 a month (checked September 28, 2026).