CallataGuidesBusiness phone system for reupholstery and furniture repair shops in Utah
39 reupholstery and furniture repair shops operated in Utah in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 39CBP 2023
- Employees
- 108mid-March 2023
- Per 100k residents
- 1.1U.S. 0.9
- State rank
- 27th of 50by count
How many reupholstery and furniture repair shops operate in Utah
Utah had 39 reupholstery and furniture repair shops in 2023, according to Census County Business Patterns (NAICS 811420, Reupholstery and Furniture Repair). They employed 108 people in mid-March and reported $3,715,000 in annual payroll. That is the 27th highest count among the 50 states and DC with published figures. Reupholstery and furniture repair shops make up 0.04% of the 95,494 business establishments in the state.
Per 100,000 residents (2024 estimate) Utah has 1.1 reupholstery and furniture repair shops, 19.5% above the national rate of 0.9. The average establishment has 2.8 employees against 3.4 nationally. Payroll per employee is $34,398, 15.4% below the U.S. figure of $40,682.
| Measure | Utah | United States |
|---|---|---|
| Establishments | 39 | 3,168 |
| Mid-March employees | 108 | 10,920 |
| Annual payroll | $3,715,000 | $444,251,000 |
| Employees per establishment | 2.8 | 3.4 |
| Payroll per employee | $34,398 | $40,682 |
| Establishments per 100,000 residents | 1.1 | 0.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Reupholstery and furniture repair shops by metro area in Utah
Census published furniture repair shop counts for 3 metro or micropolitan areas that include part of Utah. The largest is Salt Lake City, UT, with 19 establishments. Single-state metro and micropolitan areas account for 87% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Salt Lake City, UT | 19 | 70 | 1.5 |
| Ogden, UT | 8 | 19 | 1.2 |
| Provo, UT | 7 | — | 0.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at reupholstery and furniture repair shops in Utah
81.6% of Utah's reupholstery and furniture repair shops with employees had fewer than five people in March 2023, compared with 78.5% nationally. 100.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 31 | 81.6% | 78.5% |
| 5–9 employees | 7 | 18.4% | 15.3% |
| 10–19 employees | not published | — | 4.8% |
| 20–49 employees | not published | — | 1.2% |
| 50 or more employees | 0 | 0.0% | 0.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a furniture repair shop in Utah has to catch
Upholstery and furniture repair is quote-driven and often involves photos and fabric choices, so calls and texts go back and forth. Responsive shops win more estimates.
A few of the calls that come in to reupholstery and furniture repair shops in Utah:
- The shop calls a customer with a quote.
- A customer calls to check on fabric.
- A restaurant calls about booth repairs.
What reupholstery and furniture repair shops text about
Shops text photos, fabric samples and quotes.
Texting from a local number in Utah requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 3-person furniture repair shop
Reupholstery and furniture repair shops in Utah average 2.8 employees, so the comparison uses a 3-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 3 users on RingCentral RingEX Core cost $90.00 a month and 3 on Ooma Office Pro cost $74.85. Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Utah
Utah has 3 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a furniture repair shop can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 801 | 783 | Mountain | 1947 | 385 |
| 435 | 501 | Mountain | 1997 | none |
| 385 | 494 | Mountain | 2009 | 801 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for reupholstery and furniture repair shops in Utah
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Utah is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many reupholstery and furniture repair shops are in Utah?
39 in 2023, according to Census County Business Patterns. They employed 108 people in mid-March.
Which Utah metro area has the most reupholstery and furniture repair shops?
Salt Lake City, UT, with 19 establishments in 2023.
What does a phone system cost a 3-person furniture repair shop?
$90.00 a month on RingCentral RingEX Core or $74.85 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Utah number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.