CallataGuidesBusiness phone system for temporary help services in Roanoke, VA
Temporary help services in the Roanoke, VA metro area: 31 establishments in 2023, the local area codes, and what phone service costs a 45-person team.
- Establishments
- 31CBP 2023
- Employees
- 1,394mid-March 2023
- Per 100k residents
- 9.8U.S. 11.2
- Rank
- 150th of 637areas by count
The temporary staffing agency market in Roanoke, VA
County Business Patterns counts 31 temporary help services (NAICS 561320, Temporary Help Services) in the Roanoke, VA metro area for 2023. Together they reported 1,394 mid-March employees and $62.3 million of payroll for the year. That ranks 150th of the 637 metro and micropolitan areas where Census published a count for this industry.
With 316,000 residents in the Census 2024 estimate, that is 9.8 temporary help services per 100,000 people, 12.7% below the national rate of 11.2. Establishments average 45.0 employees, 52.8% below the U.S. average of 95.3. Payroll per employee comes to $44,714, 8.1% below the national $48,635.
| Measure | Roanoke, VA | Virginia | United States |
|---|---|---|---|
| Establishments | 31 | 906 | 38,254 |
| Mid-March employees | 1,394 | 65,068 | 3,645,678 |
| Annual payroll | $62,331,000 | $3,713,532,000 | $177,308,415,000 |
| Employees per establishment | 45.0 | 71.8 | 95.3 |
| Payroll per employee | $44,714 | $57,072 | $48,635 |
| Establishments per 100,000 residents | 9.8 | 10.3 | 11.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: temporary help services in Roanoke, VA
Of the temporary help services in Roanoke, VA that had employees in March 2023, 33.3% had fewer than five (the U.S. share is 37.2%). 48.1% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 9 | 33.3% | 37.2% |
| 5–9 employees | 4 | 14.8% | 8.7% |
| 10–19 employees | not published | — | 8.7% |
| 20–49 employees | 8 | 29.6% | 14.7% |
| 50 or more employees | 6 | 22.2% | 30.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a temporary staffing agency in Roanoke, VA has to catch
Staffing agencies fill shifts on short notice, so the phone is constantly in use with workers and clients. Early-morning call-outs require quick action. That holds for temporary help services in Roanoke, VA as much as anywhere.
Calls a temporary staffing agency in Roanoke, VA might handle in a typical week include:
- A client calls about a timesheet.
- A client calls for extra workers tomorrow.
- A worker calls out sick before a shift.
After-hours calls
Call-outs and shift requests arrive early and late, so after-hours routing matters.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Callata vs. per-seat pricing for temporary help services in Roanoke, VA
The average temporary staffing agency in Roanoke, VA has 45.0 employees, so a 45-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 45 users on RingCentral RingEX Core cost $1,350.00 a month and 45 on Ooma Office Pro cost $1,122.75. On Callata the same 45 people cost $899.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $5,412. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $899.00 | $10,788.00 |
| Quo (Starter) | $19.00 per user | $855.00 | $10,260.00 |
| Nextiva (Core) | $23.00 per user | $1,035.00 | $12,420.00 |
| Ooma (Office Pro) | $24.95 per user | $1,122.75 | $13,473.00 |
| Dialpad (Standard) | $27.00 per user | $1,215.00 | $14,580.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,350.00 | $16,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Roanoke, VA
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 540 has the most, with 141 of 153 exchanges (92%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your workers and clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 540 | 141 | Eastern | 1995 | 826 |
| 826 | 12 | Eastern | 2022 | 540 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for temporary help services
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Roanoke, VA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many temporary help services are there in Roanoke, VA?
Census County Business Patterns counted 31 temporary help services in the Roanoke, VA metro area in 2023. They employed 1,394 people in mid-March.
What does a business phone system cost for a 45-person temporary staffing agency?
At month-to-month list prices checked September 28, 2026, 45 users cost $1,350.00 a month on RingCentral RingEX Core and $1,122.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $899.00.
What area code should a temporary staffing agency in Roanoke, VA use?
Area code 540 has the most assigned exchanges among the area's named places, followed by 826. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a temporary staffing agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.