CallataGuidesBusiness phone system for security systems services in Virginia Beach, VA-NC
Security systems services in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area: 31 establishments in 2023, the local area codes, and what phone service costs a 10-person team.
- Establishments
- 31CBP 2023
- Employees
- 300mid-March 2023
- Per 100k residents
- 1.7U.S. 2.1
- Rank
- 49th of 298areas by count
Security systems services in Virginia Beach, VA-NC by the numbers
There were 31 security systems services in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area in 2023, according to Census County Business Patterns (NAICS 561621, Security Systems Services (except Locksmiths)). Together they reported 300 mid-March employees and $21.2 million of payroll for the year. That ranks 49th of the 298 metro and micropolitan areas where Census published a count for this industry.
With 1.8 million residents in the Census 2024 estimate, that is 1.7 security systems services per 100,000 people, 17.8% below the national rate of 2.1. Establishments average 9.7 employees, 46.1% below the U.S. average of 18.0. Payroll per employee comes to $70,743, in line with the national $70,074.
| Measure | Virginia Beach, VA-NC | Virginia | United States |
|---|---|---|---|
| Establishments | 31 | 178 | 7,151 |
| Mid-March employees | 300 (moderate noise) | 5,149 (moderate noise) | 128,462 |
| Annual payroll | $21,223,000 (moderate noise) | $499,077,000 (moderate noise) | $9,001,839,000 |
| Employees per establishment | 9.7 | 28.9 | 18.0 |
| Payroll per employee | $70,743 | $96,927 | $70,074 |
| Establishments per 100,000 residents | 1.7 | 2.0 | 2.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at security systems services in Virginia Beach, VA-NC
Of the security systems services in Virginia Beach, VA-NC that had employees in March 2023, 42.9% had fewer than five (the U.S. share is 48.4%). 78.6% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 12 | 42.9% | 48.4% |
| 5–9 employees | 10 | 35.7% | 19.3% |
| 10–19 employees | 6 | 21.4% | 13.9% |
| 20–49 employees | not published | — | 11.1% |
| 50 or more employees | 0 | 0.0% | 7.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for security systems services in Virginia Beach, VA-NC
Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves. That holds for security systems services in Virginia Beach, VA-NC as much as anywhere.
A few of the calls that come in to security systems services in Virginia Beach, VA-NC:
- The company calls a customer to schedule service.
- A builder calls about pre-wiring.
- A customer calls to add a user code.
Calls after closing time
Alarm problems at night need clear after-hours routing.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Callata vs. per-seat pricing for security systems services in Virginia Beach, VA-NC
The average security systems company in Virginia Beach, VA-NC has 9.7 employees, so a 10-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. On Callata the same 10 people cost $199.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,212. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Virginia Beach, VA-NC
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 757 has the most, with 69 of 85 exchanges (81%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 757 | 69 | Eastern | 1996 | 948 |
| 948 | 11 | Eastern | 2022 | 757 |
| 252 | 5 | Eastern | 1998 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a security systems company in Virginia Beach, VA-NC
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Virginia Beach, VA-NC, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many security systems services are there in Virginia Beach, VA-NC?
Census County Business Patterns counted 31 security systems services in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area in 2023. They employed 300 people in mid-March.
What does a business phone system cost for a 10-person security systems company?
At month-to-month list prices checked September 28, 2026, 10 users cost $300.00 a month on RingCentral RingEX Core and $249.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $199.00.
What area code should a security systems company in Virginia Beach, VA-NC use?
Area code 757 has the most assigned exchanges among the area's named places, followed by 948 and 252. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a security systems company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.