CallataGuidesBusiness phone system for roofing contractors in Raleigh, NC
Roofing contractors in the Raleigh-Cary, NC metro area: 164 establishments in 2023, the local area codes, and what phone service costs a 10-person team.
- Establishments
- 164CBP 2023
- Employees
- 1,571mid-March 2023
- Per 100k residents
- 10.5U.S. 7.5
- Rank
- 32nd of 661areas by count
The roofing contractor market in Raleigh, NC
The Census Bureau's 2023 County Business Patterns lists 164 establishments classified as Roofing Contractors (NAICS 238160) in the Raleigh-Cary, NC metro area. They employed 1,571 people in mid-March and paid $117.4 million in annual payroll. By establishment count the area is 32nd out of 661 areas with published figures for roofing contractors.
Measured against its 1.6 million residents (2024 estimate), the area has 10.5 roofing contractors per 100,000 people; the U.S. rate is 7.5, so Raleigh, NC is 39.9% above the national figure. The average establishment here has 9.6 employees, compared with 8.4 nationally. Payroll per employee comes to $74,733, 5.9% above the national $70,552.
| Measure | Raleigh, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 164 | 816 | 25,519 |
| Mid-March employees | 1,571 | 6,139 | 215,242 |
| Annual payroll | $117,405,000 | $427,996,000 | $15,185,724,000 |
| Employees per establishment | 9.6 | 7.5 | 8.4 |
| Payroll per employee | $74,733 | $69,718 | $70,552 |
| Establishments per 100,000 residents | 10.5 | 7.4 | 7.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at roofing contractors in Raleigh, NC
Of the roofing contractors in Raleigh, NC that had employees in March 2023, 70.2% had fewer than five (the U.S. share is 65.3%). 82.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 113 | 70.2% | 65.3% |
| 5–9 employees | 19 | 11.8% | 15.0% |
| 10–19 employees | 19 | 11.8% | 10.1% |
| 20–49 employees | 10 | 6.2% | 6.7% |
| 50 or more employees | 0 | 0.0% | 2.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What roofing contractors in Raleigh, NC use the phone for
Roofers see call surges after storms, when many homeowners call at once about leaks and damage. Capturing every call during those peaks determines how much work the company books.
Calls a roofing contractor in Raleigh, NC might handle in a typical week include:
- The roofer calls a customer to schedule the crew.
- A homeowner calls about a leak after a storm.
- A property manager calls about a commercial roof inspection.
What roofing contractors text about
Roofers text estimate appointments, crew schedules and photos.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Phone system pricing for a 10-person roofing contractor
The average roofing contractor in Raleigh, NC has 9.6 employees, so a 10-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $249.50 a month on Ooma Office Pro or $300.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $199.00 a month for 10 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,212 less than RingCentral for a roofing contractor in Raleigh, NC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Raleigh, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 919 has the most, with 439 of 602 exchanges (73%). A local number lets homeowners in Raleigh, NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 919 | 439 | Eastern | 1954 | 984 |
| 984 | 163 | Eastern | 2012 | 919 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a roofing contractor in Raleigh, NC
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Raleigh, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many roofing contractors are there in Raleigh, NC?
Census County Business Patterns counted 164 roofing contractors in the Raleigh-Cary, NC metro area in 2023. They employed 1,571 people in mid-March.
What does a business phone system cost for a 10-person roofing contractor?
At month-to-month list prices checked September 28, 2026, 10 users cost $300.00 a month on RingCentral RingEX Core and $249.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $199.00.
What area code should a roofing contractor in Raleigh, NC use?
Area code 919 has the most assigned exchanges among the area's named places, followed by 984. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a roofing contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.