CallataGuidesBusiness phone system for roofing contractors in Charleston, SC
Roofing contractors in the Charleston-North Charleston, SC metro area: 49 establishments in 2023, the local area codes, and what phone service costs a 7-person team.
- Establishments
- 49CBP 2023
- Employees
- 329mid-March 2023
- Per 100k residents
- 5.6U.S. 7.5
- Rank
- 96th of 661areas by count
Roofing contractors in Charleston, SC by the numbers
County Business Patterns counts 49 roofing contractors (NAICS 238160, Roofing Contractors) in the Charleston-North Charleston, SC metro area for 2023. They employed 329 people in mid-March and paid $24.7 million in annual payroll. By establishment count the area is 96th out of 661 areas with published figures for roofing contractors.
Measured against its 870,000 residents (2024 estimate), the area has 5.6 roofing contractors per 100,000 people; the U.S. rate is 7.5, so Charleston, SC is 24.9% below the national figure. The average establishment here has 6.7 employees, compared with 8.4 nationally. Payroll per employee comes to $75,055, 6.4% above the national $70,552.
| Measure | Charleston, SC | South Carolina | United States |
|---|---|---|---|
| Establishments | 49 | 300 | 25,519 |
| Mid-March employees | 329 (moderate noise) | 2,287 | 215,242 |
| Annual payroll | $24,693,000 | $148,772,000 | $15,185,724,000 |
| Employees per establishment | 6.7 | 7.6 | 8.4 |
| Payroll per employee | $75,055 | $65,051 | $70,552 |
| Establishments per 100,000 residents | 5.6 | 5.5 | 7.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: roofing contractors in Charleston, SC
Of the roofing contractors in Charleston, SC that had employees in March 2023, 63.0% had fewer than five (the U.S. share is 65.3%). 82.6% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 29 | 63.0% | 65.3% |
| 5–9 employees | 9 | 19.6% | 15.0% |
| 10–19 employees | 8 | 17.4% | 10.1% |
| 20–49 employees | not published | — | 6.7% |
| 50 or more employees | 0 | 0.0% | 2.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for roofing contractors in Charleston, SC
Roofers see call surges after storms, when many homeowners call at once about leaks and damage. Capturing every call during those peaks determines how much work the company books. That holds for roofing contractors in Charleston, SC as much as anywhere.
Typical inbound and outbound calls for roofing contractors in Charleston, SC:
- The roofer calls a customer to schedule the crew.
- A homeowner calls about a leak after a storm.
- A property manager calls about a commercial roof inspection.
What roofing contractors text about
Roofers text estimate appointments, crew schedules and photos.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Callata vs. per-seat pricing for roofing contractors in Charleston, SC
The average roofing contractor in Charleston, SC has 6.7 employees, so a 7-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 7 users on RingCentral RingEX Core cost $210.00 a month and 7 on Ooma Office Pro cost $174.65. Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a roofing contractor in Charleston, SC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Charleston, SC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 843 has the most, with 267 of 330 exchanges (81%). A local number lets homeowners in Charleston, SC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 843 | 267 | Eastern | 1998 | 854 |
| 854 | 63 | Eastern | 2015 | 843 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for roofing contractors
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Charleston, SC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many roofing contractors are there in Charleston, SC?
Census County Business Patterns counted 49 roofing contractors in the Charleston-North Charleston, SC metro area in 2023. They employed 329 people in mid-March.
What does a business phone system cost for a 7-person roofing contractor?
At month-to-month list prices checked September 28, 2026, 7 users cost $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $139.00.
What area code should a roofing contractor in Charleston, SC use?
Area code 843 has the most assigned exchanges among the area's named places, followed by 854. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a roofing contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.