CallataGuidesBusiness phone system for physician practices in Madisonville, KY
Physician practices in the Madisonville, KY micropolitan area: 42 establishments in 2023, the local area codes, and what phone service costs a 13-person team.
- Establishments
- 42CBP 2023
- Per 100k residents
- 92.9U.S. 60.2
- Rank
- 436th of 911areas by count
Physician practices in Madisonville, KY by the numbers
There were 42 physician practices in the Madisonville, KY micropolitan area in 2023, according to Census County Business Patterns (NAICS 621111, Offices of Physicians (except Mental Health Specialists)). By establishment count the area is 436th out of 911 areas with published figures for physician practices.
Measured against its 45,218 residents (2024 estimate), the area has 92.9 physician practices per 100,000 people; the U.S. rate is 60.2, so Madisonville, KY is 54.4% above the national figure.
| Measure | Madisonville, KY | Kentucky | United States |
|---|---|---|---|
| Establishments | 42 | 2,710 | 204,617 |
| Mid-March employees | 442 (high noise) | 40,099 | 2,706,297 |
| Annual payroll | $45,083,000 (high noise) | $4,276,287,000 | $285,925,593,000 |
| Employees per establishment | — | 14.8 | 13.2 |
| Payroll per employee | — | $106,643 | $105,652 |
| Establishments per 100,000 residents | 92.9 | 59.1 | 60.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: physician practices in Madisonville, KY
Of the physician practices in Madisonville, KY that had employees in March 2023, 46.3% had fewer than five (the U.S. share is 52.7%). 65.9% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 19 | 46.3% | 52.7% |
| 5–9 employees | 8 | 19.5% | 18.7% |
| 10–19 employees | 9 | 22.0% | 14.7% |
| 20–49 employees | 5 | 12.2% | 9.8% |
| 50 or more employees | 0 | 0.0% | 4.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a medical practice in Madisonville, KY has to catch
Physician offices field a steady stream of scheduling, prescription refill and test-result calls, and the same few staff members usually answer all of them. Routing calls to the right person and capturing clear messages keeps the waiting room and the phone lines moving.
A few of the calls that come in to physician practices in Madisonville, KY:
- A hospital discharge planner calls to schedule a follow-up visit.
- A patient calls to request a prescription refill.
- The office calls patients to confirm tomorrow's appointments.
Business texting for physician practices
Practices typically text appointment reminders, arrival instructions and requests to call the office, keeping clinical details for secure channels.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 13-person medical practice
Census did not publish a reliable employee count for physician practices in Madisonville, KY, so this comparison uses the U.S. average of 13 people per establishment. On a per-user plan that headcount sets the bill: $324.35 a month on Ooma Office Pro or $390.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,572 less than RingCentral for a medical practice in Madisonville, KY of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Madisonville, KY
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 270 has the most, with 38 of 42 exchanges (90%). A local number lets patients in Madisonville, KY call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 270 | 38 | Eastern and Central | 1999 | 364 |
| 364 | 4 | Eastern and Central | 2014 | 270 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for physician practices
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Madisonville, KY is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many physician practices are there in Madisonville, KY?
Census County Business Patterns counted 42 physician practices in the Madisonville, KY micropolitan area in 2023.
What does a business phone system cost for a 13-person medical practice?
At month-to-month list prices checked September 28, 2026, 13 users cost $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $259.00.
What area code should a medical practice in Madisonville, KY use?
Area code 270 has the most assigned exchanges among the area's named places, followed by 364. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a medical practice?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.