CallataGuidesBusiness phone system for medical laboratories in Seattle, WA
Medical laboratories in the Seattle-Tacoma-Bellevue, WA metro area: 147 establishments in 2023, the local area codes, and what phone service costs a 19-person team.
- Establishments
- 147CBP 2023
- Employees
- 2,721mid-March 2023
- Per 100k residents
- 3.5U.S. 4.9
- Rank
- 23rd of 485areas by count
How many medical laboratories are in Seattle, WA?
There were 147 medical laboratories in the Seattle-Tacoma-Bellevue, WA metro area in 2023, according to Census County Business Patterns (NAICS 621511, Medical Laboratories). They employed 2,721 people in mid-March and paid $196.8 million in annual payroll. By establishment count the area is 23rd out of 485 areas with published figures for medical laboratories.
Measured against its 4.1 million residents (2024 estimate), the area has 3.5 medical laboratories per 100,000 people; the U.S. rate is 4.9, so Seattle, WA is 27.5% below the national figure. The average establishment here has 18.5 employees, compared with 14.0 nationally. Payroll per employee comes to $72,328, 2.5% below the national $74,156.
| Measure | Seattle, WA | Washington | United States |
|---|---|---|---|
| Establishments | 147 | 303 | 16,635 |
| Mid-March employees | 2,721 (moderate noise) | 4,043 | 232,333 |
| Annual payroll | $196,805,000 (moderate noise) | $288,852,000 | $17,228,940,000 |
| Employees per establishment | 18.5 | 13.3 | 14.0 |
| Payroll per employee | $72,328 | $71,445 | $74,156 |
| Establishments per 100,000 residents | 3.5 | 3.8 | 4.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big medical laboratories in Seattle, WA are
Of the medical laboratories in Seattle, WA that had employees in March 2023, 57.8% had fewer than five (the U.S. share is 69.4%). 74.1% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 85 | 57.8% | 69.4% |
| 5–9 employees | 24 | 16.3% | 13.6% |
| 10–19 employees | 14 | 9.5% | 7.5% |
| 20–49 employees | 13 | 8.8% | 4.8% |
| 50 or more employees | 11 | 7.5% | 4.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What medical laboratories in Seattle, WA use the phone for
Labs answer calls from both patients and ordering providers, and the questions differ: hours and preparation instructions on one side, specimen and result status on the other. Routing those calls separately keeps both groups from waiting.
Calls a medical laboratory in Seattle, WA might handle in a typical week include:
- A courier calls to confirm a pickup.
- A patient calls to ask whether fasting is required before a blood draw.
- A physician's office calls about a specimen status.
Business texting for medical laboratories
Labs use texting mainly for hours, location and preparation reminders.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a medical laboratory in Seattle, WA
The average medical laboratory in Seattle, WA has 18.5 employees, so a 19-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $474.05 a month on Ooma Office Pro or $570.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $379.00 a month for 19 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,292 less than RingCentral for a medical laboratory in Seattle, WA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $379.00 | $4,548.00 |
| Quo (Starter) | $19.00 per user | $361.00 | $4,332.00 |
| Nextiva (Core) | $23.00 per user | $437.00 | $5,244.00 |
| Ooma (Office Pro) | $24.95 per user | $474.05 | $5,688.60 |
| Dialpad (Standard) | $27.00 per user | $513.00 | $6,156.00 |
| RingCentral (RingEX Core) | $30.00 per user | $570.00 | $6,840.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for medical laboratories in Seattle, WA
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 206 has the most, with 697 of 1,774 exchanges (39%). A local number lets patients and providers in Seattle, WA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 206 | 697 | Pacific | 1947 | 564 |
| 425 | 548 | Pacific | 1997 | none |
| 253 | 444 | Pacific | 1997 | none |
| 360 | 79 | Pacific | 1995 | 564 |
| 564 | 6 | Pacific | 2017 | 206, 360 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What medical laboratories in Seattle, WA get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Seattle, WA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many medical laboratories are there in Seattle, WA?
Census County Business Patterns counted 147 medical laboratories in the Seattle-Tacoma-Bellevue, WA metro area in 2023. They employed 2,721 people in mid-March.
What does a business phone system cost for a 19-person medical laboratory?
At month-to-month list prices checked September 28, 2026, 19 users cost $570.00 a month on RingCentral RingEX Core and $474.05 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $379.00.
What area code should a medical laboratory in Seattle, WA use?
Area code 206 has the most assigned exchanges among the area's named places, followed by 425 and 253. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a medical laboratory?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.