CallataGuidesBusiness phone system for beer, wine and liquor stores in Salem, OR
Beer, wine and liquor stores in the Salem, OR metro area: 16 establishments in 2023, the local area codes, and what phone service costs a 9-person team.
- Establishments
- 16CBP 2023
- Employees
- 143mid-March 2023
- Per 100k residents
- 3.6U.S. 10.7
- Rank
- 270th of 780areas by count
Beer, wine and liquor stores in Salem, OR by the numbers
The Census Bureau's 2023 County Business Patterns lists 16 establishments classified as Beer, Wine, and Liquor Stores (NAICS 445310) in the Salem, OR metro area. Together they reported 143 mid-March employees and $4,579,000 of payroll for the year. That ranks 270th of the 780 metro and micropolitan areas where Census published a count for this industry.
With 443,000 residents in the Census 2024 estimate, that is 3.6 beer, wine and liquor stores per 100,000 people, 66.3% below the national rate of 10.7. Establishments average 8.9 employees, 68.3% above the U.S. average of 5.3. Payroll per employee comes to $32,021, 13.8% above the national $28,143.
| Measure | Salem, OR | Oregon | United States |
|---|---|---|---|
| Establishments | 16 | 241 | 36,433 |
| Mid-March employees | 143 (moderate noise) | 1,725 | 193,533 |
| Annual payroll | $4,579,000 | $50,767,000 | $5,446,519,000 |
| Employees per establishment | 8.9 | 7.2 | 5.3 |
| Payroll per employee | $32,021 | $29,430 | $28,143 |
| Establishments per 100,000 residents | 3.6 | 5.6 | 10.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
What beer, wine and liquor stores in Salem, OR use the phone for
Liquor stores field calls about stock, special orders and event quantities. Calls from event planners and restaurants are often time-sensitive.
Typical inbound and outbound calls for beer, wine and liquor stores in Salem, OR:
- A customer calls about hours.
- An event planner calls about a large order.
- A customer calls to check whether a wine is in stock.
After-hours calls
After-hours calls are mostly stock and hours questions.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
What a phone system costs a liquor store in Salem, OR
The average liquor store in Salem, OR has 8.9 employees, so a 9-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 9 users on RingCentral RingEX Core cost $270.00 a month and 9 on Ooma Office Pro cost $224.55. On Callata the same 9 people cost $179.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,092. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Salem, OR
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 503 has the most, with 104 of 170 exchanges (61%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 503 | 104 | Pacific | 1947 | 971 |
| 971 | 62 | Pacific | 2000 | 503 |
| 458 | 2 | Mountain and Pacific | 2010 | 541 |
| 541 | 2 | Mountain and Pacific | 1995 | 458 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for beer, wine and liquor stores
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Salem, OR, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many beer, wine and liquor stores are there in Salem, OR?
Census County Business Patterns counted 16 beer, wine and liquor stores in the Salem, OR metro area in 2023. They employed 143 people in mid-March.
What does a business phone system cost for a 9-person liquor store?
At month-to-month list prices checked September 28, 2026, 9 users cost $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $179.00.
What area code should a liquor store in Salem, OR use?
Area code 503 has the most assigned exchanges among the area's named places, followed by 971 and 458. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a liquor store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.