CallataGuidesBusiness phone system for janitorial services in New Orleans, LA
Janitorial services in the New Orleans-Metairie, LA metro area: 172 establishments in 2023, the local area codes, and what phone service costs a 20-person team.
- Establishments
- 172CBP 2023
- Employees
- 3,508mid-March 2023
- Per 100k residents
- 17.8U.S. 19.9
- Rank
- 75th of 836areas by count
How many janitorial services are in New Orleans, LA?
There were 172 janitorial services in the New Orleans-Metairie, LA metro area in 2023, according to Census County Business Patterns (NAICS 561720, Janitorial Services). Together they reported 3,508 mid-March employees and $79.1 million of payroll for the year. That ranks 75th of the 836 metro and micropolitan areas where Census published a count for this industry.
With 966,000 residents in the Census 2024 estimate, that is 17.8 janitorial services per 100,000 people, 10.7% below the national rate of 19.9. Establishments average 20.4 employees, 27.1% above the U.S. average of 16.1. Payroll per employee comes to $22,545, 25.1% below the national $30,089.
| Measure | New Orleans, LA | Louisiana | United States |
|---|---|---|---|
| Establishments | 172 | 655 | 67,799 |
| Mid-March employees | 3,508 (moderate noise) | 11,074 | 1,088,193 |
| Annual payroll | $79,088,000 | $258,834,000 | $32,742,664,000 |
| Employees per establishment | 20.4 | 16.9 | 16.1 |
| Payroll per employee | $22,545 | $23,373 | $30,089 |
| Establishments per 100,000 residents | 17.8 | 14.2 | 19.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at janitorial services in New Orleans, LA
Of the janitorial services in New Orleans, LA that had employees in March 2023, 55.2% had fewer than five (the U.S. share is 61.3%). 68.6% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 95 | 55.2% | 61.3% |
| 5–9 employees | 23 | 13.4% | 15.5% |
| 10–19 employees | 21 | 12.2% | 10.8% |
| 20–49 employees | 19 | 11.0% | 7.6% |
| 50 or more employees | 14 | 8.1% | 4.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for janitorial services in New Orleans, LA
Commercial cleaning companies work nights and weekends, so the office and the crews are rarely in the same place. Clients need a reliable way to report issues and request extra service. That holds for janitorial services in New Orleans, LA as much as anywhere.
A few of the calls that come in to janitorial services in New Orleans, LA:
- An office manager calls about a missed trash pickup.
- A crew lead calls the office about supplies.
- A prospect calls for a cleaning bid.
Calls after closing time
Crews work after hours, so routing between night supervisors and the office matters.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Phone system pricing for a 20-person janitorial company
The average janitorial company in New Orleans, LA has 20.4 employees, so a 20-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $499.00 a month on Ooma Office Pro or $600.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 20 people cost $399.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,412. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $399.00 | $4,788.00 |
| Quo (Starter) | $19.00 per user | $380.00 | $4,560.00 |
| Nextiva (Core) | $23.00 per user | $460.00 | $5,520.00 |
| Ooma (Office Pro) | $24.95 per user | $499.00 | $5,988.00 |
| Dialpad (Standard) | $27.00 per user | $540.00 | $6,480.00 |
| RingCentral (RingEX Core) | $30.00 per user | $600.00 | $7,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in New Orleans, LA
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 504 has the most, with 533 of 544 exchanges (98%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 504 | 533 | Central | 1947 | none |
| 225 | 8 | Central | 1998 | none |
| 985 | 3 | Central | 2001 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What janitorial services in New Orleans, LA get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in New Orleans, LA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many janitorial services are there in New Orleans, LA?
Census County Business Patterns counted 172 janitorial services in the New Orleans-Metairie, LA metro area in 2023. They employed 3,508 people in mid-March.
What does a business phone system cost for a 20-person janitorial company?
At month-to-month list prices checked September 28, 2026, 20 users cost $600.00 a month on RingCentral RingEX Core and $499.00 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $399.00.
What area code should a janitorial company in New Orleans, LA use?
Area code 504 has the most assigned exchanges among the area's named places, followed by 225 and 985. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a janitorial company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.