CallataGuidesBusiness phone system for janitorial services in Memphis, TN-MS-AR
Janitorial services in the Memphis, TN-MS-AR metro area: 224 establishments in 2023, the local area codes, and what phone service costs a 30-person team.
- Establishments
- 224CBP 2023
- Employees
- 6,812mid-March 2023
- Per 100k residents
- 16.7U.S. 19.9
- Rank
- 54th of 836areas by count
Janitorial services in Memphis, TN-MS-AR by the numbers
There were 224 janitorial services in the Memphis, TN-MS-AR metro area in 2023, according to Census County Business Patterns (NAICS 561720, Janitorial Services). They employed 6,812 people in mid-March and paid $220.9 million in annual payroll. By establishment count the area is 54th out of 836 areas with published figures for janitorial services.
Measured against its 1.3 million residents (2024 estimate), the area has 16.7 janitorial services per 100,000 people; the U.S. rate is 19.9, so Memphis, TN-MS-AR is 16.1% below the national figure. The average establishment here has 30.4 employees, compared with 16.1 nationally. Payroll per employee comes to $32,428, 7.8% above the national $30,089.
| Measure | Memphis, TN-MS-AR | Tennessee | United States |
|---|---|---|---|
| Establishments | 224 | 1,182 | 67,799 |
| Mid-March employees | 6,812 | 35,239 | 1,088,193 |
| Annual payroll | $220,898,000 (moderate noise) | $1,067,190,000 (moderate noise) | $32,742,664,000 |
| Employees per establishment | 30.4 | 29.8 | 16.1 |
| Payroll per employee | $32,428 | $30,284 | $30,089 |
| Establishments per 100,000 residents | 16.7 | 16.4 | 19.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big janitorial services in Memphis, TN-MS-AR are
Of the janitorial services in Memphis, TN-MS-AR that had employees in March 2023, 55.5% had fewer than five (the U.S. share is 61.3%). 73.6% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 122 | 55.5% | 61.3% |
| 5–9 employees | 40 | 18.2% | 15.5% |
| 10–19 employees | 27 | 12.3% | 10.8% |
| 20–49 employees | 14 | 6.4% | 7.6% |
| 50 or more employees | 17 | 7.7% | 4.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for janitorial services in Memphis, TN-MS-AR
Commercial cleaning companies work nights and weekends, so the office and the crews are rarely in the same place. Clients need a reliable way to report issues and request extra service.
Typical inbound and outbound calls for janitorial services in Memphis, TN-MS-AR:
- A prospect calls for a cleaning bid.
- The company calls a client about a schedule change.
- A client calls to request a deep clean.
Business texting for janitorial services
Companies text crew schedules and client service confirmations.
Texts sent from a local business number in Memphis, TN-MS-AR have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a janitorial company in Memphis, TN-MS-AR
The average janitorial company in Memphis, TN-MS-AR has 30.4 employees, so a 30-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 30 users on RingCentral RingEX Core cost $900.00 a month and 30 on Ooma Office Pro cost $748.50. Callata comes to $599.00 a month for 30 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $3,612 less than RingCentral for a janitorial company in Memphis, TN-MS-AR of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $599.00 | $7,188.00 |
| Quo (Starter) | $19.00 per user | $570.00 | $6,840.00 |
| Nextiva (Core) | $23.00 per user | $690.00 | $8,280.00 |
| Ooma (Office Pro) | $24.95 per user | $748.50 | $8,982.00 |
| Dialpad (Standard) | $27.00 per user | $810.00 | $9,720.00 |
| RingCentral (RingEX Core) | $30.00 per user | $900.00 | $10,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Memphis, TN-MS-AR
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 901 has the most, with 606 of 709 exchanges (85%). A local number lets clients in Memphis, TN-MS-AR call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 901 | 606 | Central | 1947 | none |
| 662 | 79 | Central | 1999 | 471 |
| 870 | 22 | Central | 1997 | 327 |
| 327 | 2 | Central | 2024 | 870 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for janitorial services
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Memphis, TN-MS-AR is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many janitorial services are there in Memphis, TN-MS-AR?
Census County Business Patterns counted 224 janitorial services in the Memphis, TN-MS-AR metro area in 2023. They employed 6,812 people in mid-March.
What does a business phone system cost for a 30-person janitorial company?
At month-to-month list prices checked September 28, 2026, 30 users cost $900.00 a month on RingCentral RingEX Core and $748.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $599.00.
What area code should a janitorial company in Memphis, TN-MS-AR use?
Area code 901 has the most assigned exchanges among the area's named places, followed by 662 and 870. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a janitorial company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.