Business phone system for hotels and motels in North Dakota

Hotels and motels in North Dakota by the numbers

The Census Bureau counted 289 hotels and motels in North Dakota in its 2023 County Business Patterns (NAICS 721110). They employed 4,896 people in mid-March and reported $120.2 million in annual payroll. That is the 46th highest count among the 51 states and DC with published figures. Hotels and motels make up 1.1% of the 25,402 business establishments in the state.

Per 100,000 residents (2024 estimate) North Dakota has 36.3 hotels and motels, 120.8% above the national rate of 16.4. The average establishment has 16.9 employees against 26.8 nationally. Payroll per employee is $24,545, 37.7% below the U.S. figure of $39,374.

North Dakota's largest markets for hotels and motels

Census published hotel counts for 8 metro or micropolitan areas that include part of North Dakota. The largest is Fargo, ND-MN, with 62 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 41% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at hotels and motels in North Dakota

28.7% of North Dakota's hotels and motels with employees had fewer than five people in March 2023, compared with 30.9% nationally. 41.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a hotel in North Dakota has to catch

Independent hotels take reservations, guest requests and group inquiries by phone, and the front desk is staffed around the clock. Calls that go unanswered may become bookings elsewhere. That holds for hotels and motels in North Dakota as much as anywhere.

A few of the calls that come in to hotels and motels in North Dakota:

• A vendor calls about a delivery.
• A traveler calls to ask about availability this weekend.
• A guest calls the front desk for extra towels.

Business texting for hotels and motels

Hotels text check-in details and guest service updates.

Texting from a local number in North Dakota requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for hotels and motels in North Dakota

Hotels and motels in North Dakota average 16.9 employees, so the comparison uses a 17-person team. Priced per seat, 17 users would run $510.00 a month on RingCentral RingEX Core and $424.15 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $339.00 a month for 17 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,052 less than RingCentral for a hotel in North Dakota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in North Dakota

North Dakota has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a hotel can hold a number in more than one of them.

How Callata works for hotels and motels in North Dakota

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in North Dakota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.