Business phone system for hotels and motels in Arizona

How many hotels and motels operate in Arizona

The Census Bureau counted 1,078 hotels and motels in Arizona in its 2023 County Business Patterns (NAICS 721110). They employed 40,772 people in mid-March and reported $1.7 billion in annual payroll. That is the 17th highest count among the 51 states and DC with published figures. Hotels and motels make up 0.66% of the 162,845 business establishments in the state.

Per 100,000 residents (2024 estimate) Arizona has 14.2 hotels and motels, 13.5% below the national rate of 16.4. The average establishment has 37.8 employees against 26.8 nationally. Payroll per employee is $41,532, 5.5% above the U.S. figure of $39,374.

Where hotels and motels in Arizona are concentrated

Census published hotel counts for 11 metro or micropolitan areas that include part of Arizona. The largest is Phoenix, AZ, with 491 establishments. Single-state metro and micropolitan areas account for 97% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at hotels and motels in Arizona

25.2% of Arizona's hotels and motels with employees had fewer than five people in March 2023, compared with 30.9% nationally. 35.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a hotel in Arizona has to catch

Independent hotels take reservations, guest requests and group inquiries by phone, and the front desk is staffed around the clock. Calls that go unanswered may become bookings elsewhere. That holds for hotels and motels in Arizona as much as anywhere.

A few of the calls that come in to hotels and motels in Arizona:

• A traveler calls to ask about availability this weekend.
• A guest calls the front desk for extra towels.
• The hotel calls a guest to confirm a late arrival.

What hotels and motels text about

Hotels text check-in details and guest service updates.

Texting from a local number in Arizona requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a hotel in Arizona

Hotels and motels in Arizona average 37.8 employees, so the comparison uses a 38-person team. Priced per seat, 38 users would run $1,140.00 a month on RingCentral RingEX Core and $948.10 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $759.00 a month for 38 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $4,572 less than RingCentral for a hotel in Arizona of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Arizona

Arizona has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a hotel can hold a number in more than one of them.

How Callata works for hotels and motels in Arizona

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Arizona is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.