CallataGuidesBusiness phone system for beauty salons in Hilo, HI
Beauty salons in the Hilo-Kailua, HI micropolitan area: 37 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 37CBP 2023
- Employees
- 105mid-March 2023
- Per 100k residents
- 17.6U.S. 24.7
- Rank
- 244th of 835areas by count
The beauty salon market in Hilo, HI
The Census Bureau's 2023 County Business Patterns lists 37 establishments classified as Beauty Salons (NAICS 812112) in the Hilo-Kailua, HI micropolitan area. Together they reported 105 mid-March employees and $4,850,000 of payroll for the year. That ranks 244th of the 835 metro and micropolitan areas where Census published a count for this industry.
With 210,000 residents in the Census 2024 estimate, that is 17.6 beauty salons per 100,000 people, 28.7% below the national rate of 24.7. Establishments average 2.8 employees, 38.9% below the U.S. average of 4.6. Payroll per employee comes to $46,190, 45.6% above the national $31,717.
| Measure | Hilo, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 37 | 335 | 84,176 |
| Mid-March employees | 105 (moderate noise) | 1,466 | 391,064 |
| Annual payroll | $4,850,000 (moderate noise) | $48,754,000 | $12,403,477,000 |
| Employees per establishment | 2.8 | 4.4 | 4.6 |
| Payroll per employee | $46,190 | $33,256 | $31,717 |
| Establishments per 100,000 residents | 17.6 | 23.2 | 24.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: beauty salons in Hilo, HI
Of the beauty salons in Hilo, HI that had employees in March 2023, 83.3% had fewer than five (the U.S. share is 68.7%). 100.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 30 | 83.3% | 68.7% |
| 5–9 employees | 6 | 16.7% | 18.4% |
| 10–19 employees | not published | — | 9.5% |
| 20–49 employees | not published | — | 3.1% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for beauty salons in Hilo, HI
Salons book appointments by phone and text, and stylists are usually with a client when the phone rings. Missed calls are often missed bookings.
A few of the calls that come in to beauty salons in Hilo, HI:
- A client calls to book a cut and color.
- A bride calls about wedding-party styling.
- The salon calls a client to fill a cancellation.
After-hours calls
Clients often call to book in the evening, so capturing those calls matters.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Callata vs. per-seat pricing for beauty salons in Hilo, HI
The average beauty salon in Hilo, HI has 2.8 employees, so a 3-person team is a reasonable benchmark. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for beauty salons
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Hilo, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many beauty salons are there in Hilo, HI?
Census County Business Patterns counted 37 beauty salons in the Hilo-Kailua, HI micropolitan area in 2023. They employed 105 people in mid-March.
What does a business phone system cost for a 3-person beauty salon?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
Can an AI receptionist answer calls for a beauty salon?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.