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Business phone system for funeral homes and funeral services in Cedar Rapids, IA

Funeral homes and funeral services in the Cedar Rapids, IA metro area: 15 establishments in 2023, the local area codes, and what phone service costs a 12-person team.

Establishments
15CBP 2023
Employees
183mid-March 2023
Per 100k residents
5.4U.S. 4.5
Rank
166th of 727areas by count

Funeral homes and funeral services in Cedar Rapids, IA by the numbers

The Census Bureau's 2023 County Business Patterns lists 15 establishments classified as Funeral Homes and Funeral Services (NAICS 812210) in the Cedar Rapids, IA metro area. They employed 183 people in mid-March and paid $10.1 million in annual payroll. By establishment count the area is 166th out of 727 areas with published figures for funeral homes and funeral services.

Measured against its 279,000 residents (2024 estimate), the area has 5.4 funeral homes and funeral services per 100,000 people; the U.S. rate is 4.5, so Cedar Rapids, IA is 20.6% above the national figure. The average establishment here has 12.2 employees, compared with 7.1 nationally. Payroll per employee comes to $55,448, 27.0% above the national $43,650.

Funeral homes and funeral services: Cedar Rapids, IA compared with Iowa and the U.S., 2023
MeasureCedar Rapids, IAIowaUnited States
Establishments1532315,183
Mid-March employees1831,709107,566
Annual payroll$10,147,000$68,592,000$4,695,206,000
Employees per establishment12.25.37.1
Payroll per employee$55,448$40,136$43,650
Establishments per 100,000 residents5.410.04.5

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Establishment size: funeral homes and funeral services in Cedar Rapids, IA

Of the funeral homes and funeral services in Cedar Rapids, IA that had employees in March 2023, 54.5% had fewer than five (the U.S. share is 49.3%). 100.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.

Funeral homes and funeral services in Cedar Rapids, IA by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees654.5%49.3%
5–9 employees545.5%28.5%
10–19 employeesnot published—16.6%
20–49 employeesnot published—5.0%
50 or more employees00.0%0.6%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Calls a funeral home in Cedar Rapids, IA has to catch

Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone.

A few of the calls that come in to funeral homes and funeral services in Cedar Rapids, IA:

What funeral homes and funeral services text about

Funeral homes text service details to families who request them.

Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.

Callata vs. per-seat pricing for funeral homes and funeral services in Cedar Rapids, IA

The average funeral home in Cedar Rapids, IA has 12.2 employees, so a 12-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 12 users on RingCentral RingEX Core cost $360.00 a month and 12 on Ooma Office Pro cost $299.40. Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,452 less than RingCentral for a funeral home in Cedar Rapids, IA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 12-person funeral home
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$239.00$2,868.00
Quo (Starter)$19.00 per user$228.00$2,736.00
Nextiva (Core)$23.00 per user$276.00$3,312.00
Ooma (Office Pro)$24.95 per user$299.40$3,592.80
Dialpad (Standard)$27.00 per user$324.00$3,888.00
RingCentral (RingEX Core)$30.00 per user$360.00$4,320.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Which area code to use in Cedar Rapids, IA

NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 319 has the most, with 183 of 190 exchanges (96%). A local number lets families in Cedar Rapids, IA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.

Area codes in the Cedar Rapids, IA area by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
319183Central1947none
5637Central2001none

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

Setting up Callata for a funeral home in Cedar Rapids, IA

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Cedar Rapids, IA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many funeral homes and funeral services are there in Cedar Rapids, IA?

Census County Business Patterns counted 15 funeral homes and funeral services in the Cedar Rapids, IA metro area in 2023. They employed 183 people in mid-March.

What does a business phone system cost for a 12-person funeral home?

At month-to-month list prices checked September 28, 2026, 12 users cost $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $239.00.

What area code should a funeral home in Cedar Rapids, IA use?

Area code 319 has the most assigned exchanges among the area's named places, followed by 563. If you already have a local number, you can port it to Callata for free.

Can an AI receptionist answer calls for a funeral home?

Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.