CallataGuidesBusiness phone system for employment placement agencies in Raleigh, NC
Employment placement agencies in the Raleigh-Cary, NC metro area: 42 establishments in 2023, the local area codes, and what phone service costs a 25-person team.
- Establishments
- 42CBP 2023
- Employees
- 1,050mid-March 2023
- Per 100k residents
- 2.7U.S. 2.3
- Rank
- 37th of 245areas by count
How many employment placement agencies are in Raleigh, NC?
There were 42 employment placement agencies in the Raleigh-Cary, NC metro area in 2023, according to Census County Business Patterns (NAICS 561311, Employment Placement Agencies). They employed 1,050 people in mid-March and paid $62.4 million in annual payroll. By establishment count the area is 37th out of 245 areas with published figures for employment placement agencies.
Measured against its 1.6 million residents (2024 estimate), the area has 2.7 employment placement agencies per 100,000 people; the U.S. rate is 2.3, so Raleigh, NC is 19.1% above the national figure. The average establishment here has 25.0 employees, compared with 42.9 nationally. Payroll per employee comes to $59,395, 19.8% above the national $49,577.
| Measure | Raleigh, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 42 | 201 | 7,679 |
| Mid-March employees | 1,050 (moderate noise) | 5,155 | 329,566 |
| Annual payroll | $62,365,000 | $196,547,000 | $16,338,963,000 (moderate noise) |
| Employees per establishment | 25.0 | 25.6 | 42.9 |
| Payroll per employee | $59,395 | $38,127 | $49,577 |
| Establishments per 100,000 residents | 2.7 | 1.8 | 2.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big employment placement agencies in Raleigh, NC are
Of the employment placement agencies in Raleigh, NC that had employees in March 2023, 47.6% had fewer than five (the U.S. share is 54.5%). 61.9% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 20 | 47.6% | 54.5% |
| 5–9 employees | 6 | 14.3% | 10.9% |
| 10–19 employees | 5 | 11.9% | 8.9% |
| 20–49 employees | 4 | 9.5% | 10.7% |
| 50 or more employees | 7 | 16.7% | 15.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What employment placement agencies in Raleigh, NC use the phone for
Recruiters live on the phone with candidates and hiring managers. Calls and texts need to be logged and routed to the right recruiter.
Calls an employment placement agency in Raleigh, NC might handle in a typical week include:
- A reference calls back.
- A candidate calls about a posted job.
- A hiring manager calls about a search.
What employment placement agencies text about
Recruiters text interview confirmations and job details to candidates who opted in.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
What a phone system costs an employment placement agency in Raleigh, NC
The average employment placement agency in Raleigh, NC has 25.0 employees, so a 25-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 25 users on RingCentral RingEX Core cost $750.00 a month and 25 on Ooma Office Pro cost $623.75. Callata comes to $499.00 a month for 25 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $3,012 less than RingCentral for an employment placement agency in Raleigh, NC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $499.00 | $5,988.00 |
| Quo (Starter) | $19.00 per user | $475.00 | $5,700.00 |
| Nextiva (Core) | $23.00 per user | $575.00 | $6,900.00 |
| Ooma (Office Pro) | $24.95 per user | $623.75 | $7,485.00 |
| Dialpad (Standard) | $27.00 per user | $675.00 | $8,100.00 |
| RingCentral (RingEX Core) | $30.00 per user | $750.00 | $9,000.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Raleigh, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 919 has the most, with 439 of 602 exchanges (73%). A local number lets candidates and employers in Raleigh, NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 919 | 439 | Eastern | 1954 | 984 |
| 984 | 163 | Eastern | 2012 | 919 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for employment placement agencies
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Raleigh, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many employment placement agencies are there in Raleigh, NC?
Census County Business Patterns counted 42 employment placement agencies in the Raleigh-Cary, NC metro area in 2023. They employed 1,050 people in mid-March.
What does a business phone system cost for a 25-person employment placement agency?
At month-to-month list prices checked September 28, 2026, 25 users cost $750.00 a month on RingCentral RingEX Core and $623.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $499.00.
What area code should an employment placement agency in Raleigh, NC use?
Area code 919 has the most assigned exchanges among the area's named places, followed by 984. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an employment placement agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.