CallataGuidesBusiness phone system for drycleaning and laundry services in Los Angeles, CA
Drycleaning and laundry services in the Los Angeles-Long Beach-Anaheim, CA metro area: 865 establishments in 2023, the local area codes, and what phone service costs a 6-person team.
- Establishments
- 865CBP 2023
- Employees
- 5,307mid-March 2023
- Per 100k residents
- 6.7U.S. 4.6
- Rank
- 2nd of 383areas by count
Drycleaning and laundry services in Los Angeles, CA by the numbers
The Census Bureau's 2023 County Business Patterns lists 865 establishments classified as Drycleaning and Laundry Services (except Coin-Operated) (NAICS 812320) in the Los Angeles-Long Beach-Anaheim, CA metro area. They employed 5,307 people in mid-March and paid $185.5 million in annual payroll. By establishment count the area is 2nd out of 383 areas with published figures for drycleaning and laundry services.
Measured against its 12.9 million residents (2024 estimate), the area has 6.7 drycleaning and laundry services per 100,000 people; the U.S. rate is 4.6, so Los Angeles, CA is 44.0% above the national figure. The average establishment here has 6.1 employees, compared with 5.9 nationally. Payroll per employee comes to $34,960, 20.9% above the national $28,922.
| Measure | Los Angeles, CA | California | United States |
|---|---|---|---|
| Establishments | 865 | 2,013 | 15,801 |
| Mid-March employees | 5,307 | 11,716 | 93,512 |
| Annual payroll | $185,533,000 | $395,027,000 | $2,704,600,000 |
| Employees per establishment | 6.1 | 5.8 | 5.9 |
| Payroll per employee | $34,960 | $33,717 | $28,922 |
| Establishments per 100,000 residents | 6.7 | 5.1 | 4.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big drycleaning and laundry services in Los Angeles, CA are
Of the drycleaning and laundry services in Los Angeles, CA that had employees in March 2023, 69.8% had fewer than five (the U.S. share is 65.9%). 88.9% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 603 | 69.8% | 65.9% |
| 5–9 employees | 165 | 19.1% | 19.7% |
| 10–19 employees | 63 | 7.3% | 9.7% |
| 20–49 employees | 24 | 2.8% | 3.8% |
| 50 or more employees | 9 | 1.0% | 0.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What drycleaning and laundry services in Los Angeles, CA use the phone for
Dry cleaners take calls about order status, pickup and delivery, and alterations. Routes and delivery services add scheduling calls.
Calls a dry cleaner in Los Angeles, CA might handle in a typical week include:
- A customer calls about a stain.
- The cleaner calls a customer about an item.
- A customer calls about delivery service.
Texting customers
Cleaners text ready-for-pickup notices.
Texts sent from a local business number in Los Angeles, CA have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for drycleaning and laundry services in Los Angeles, CA
The average dry cleaner in Los Angeles, CA has 6.1 employees, so a 6-person team is a reasonable benchmark. Priced per seat, 6 users would run $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $732 less than RingCentral for a dry cleaner in Los Angeles, CA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Los Angeles, CA
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 323 has the most, with 786 of 5,035 exchanges (16%). A local number lets customers in Los Angeles, CA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 323 | 786 | Pacific | 1998 | 213, 738 |
| 213 | 780 | Pacific | 1947 | 323, 738 |
| 714 | 777 | Pacific | 1951 | 657 |
| 626 | 722 | Pacific | 1997 | none |
| 657 | 643 | Pacific | 2008 | 714 |
| 562 | 541 | Pacific | 1997 | none |
| 949 | 454 | Pacific | 1998 | none |
| 310 | 332 | Pacific | 1991 | 424 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for drycleaning and laundry services
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Los Angeles, CA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many drycleaning and laundry services are there in Los Angeles, CA?
Census County Business Patterns counted 865 drycleaning and laundry services in the Los Angeles-Long Beach-Anaheim, CA metro area in 2023. They employed 5,307 people in mid-March.
What does a business phone system cost for a 6-person dry cleaner?
At month-to-month list prices checked September 28, 2026, 6 users cost $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $119.00.
What area code should a dry cleaner in Los Angeles, CA use?
Area code 323 has the most assigned exchanges among the area's named places, followed by 213 and 714. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a dry cleaner?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.