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Business phone system for drycleaning and laundry services in Idaho

49 drycleaning and laundry services operated in Idaho in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
49CBP 2023
Employees
367mid-March 2023
Per 100k residents
2.4U.S. 4.6
State rank
40th of 51by count

How many drycleaning and laundry services operate in Idaho

The Census Bureau counted 49 drycleaning and laundry services in Idaho in its 2023 County Business Patterns (NAICS 812320). They employed 367 people in mid-March and reported $9,750,000 in annual payroll. That is the 40th highest count among the 51 states and DC with published figures. Drycleaning and laundry services make up 0.08% of the 58,100 business establishments in the state.

Per 100,000 residents (2024 estimate) Idaho has 2.4 drycleaning and laundry services, 47.3% below the national rate of 4.6. The average establishment has 7.5 employees against 5.9 nationally. Payroll per employee is $26,567, 8.1% below the U.S. figure of $28,922.

Drycleaning and laundry services: Idaho compared with the U.S., 2023
MeasureIdahoUnited States
Establishments4915,801
Mid-March employees36793,512
Annual payroll$9,750,000$2,704,600,000
Employees per establishment7.55.9
Payroll per employee$26,567$28,922
Establishments per 100,000 residents2.44.6

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where drycleaning and laundry services in Idaho are concentrated

Census published dry cleaner counts for 5 metro or micropolitan areas that include part of Idaho. The largest is Boise City, ID, with 28 establishments. Single-state metro and micropolitan areas account for 78% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Drycleaning and laundry services by metro or micropolitan area, Idaho, 2023
AreaEstablishmentsEmployeesPer 100k residents
Boise City, ID282103.3
Coeur d'Alene, ID5332.7
Idaho Falls, ID5382.9
Logan, UT-ID3—1.9
Jackson, WY-ID3—8.3

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at drycleaning and laundry services in Idaho

48.9% of Idaho's drycleaning and laundry services with employees had fewer than five people in March 2023, compared with 65.9% nationally. 70.2% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Drycleaning and laundry services in Idaho by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees2348.9%65.9%
5–9 employees1021.3%19.7%
10–19 employees1429.8%9.7%
20–49 employeesnot published—3.8%
50 or more employees00.0%0.9%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What drycleaning and laundry services in Idaho use the phone for

Dry cleaners take calls about order status, pickup and delivery, and alterations. Routes and delivery services add scheduling calls.

Calls a dry cleaner in Idaho might handle in a typical week include:

Business texting for drycleaning and laundry services

Cleaners text ready-for-pickup notices.

Texting from a local number in Idaho requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a dry cleaner in Idaho

Drycleaning and laundry services in Idaho average 7.5 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $852 less than RingCentral for a dry cleaner in Idaho of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 7-person dry cleaner
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$139.00$1,668.00
Quo (Starter)$19.00 per user$133.00$1,596.00
Nextiva (Core)$23.00 per user$161.00$1,932.00
Ooma (Office Pro)$24.95 per user$174.65$2,095.80
Dialpad (Standard)$27.00 per user$189.00$2,268.00
RingCentral (RingEX Core)$30.00 per user$210.00$2,520.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Idaho

Idaho has 2 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a dry cleaner can hold a number in more than one of them.

Area codes in Idaho by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
208785Mountain and Pacific1947986
986187Pacific2017208

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for drycleaning and laundry services in Idaho

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Idaho is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many drycleaning and laundry services are in Idaho?

49 in 2023, according to Census County Business Patterns. They employed 367 people in mid-March.

Which Idaho metro area has the most drycleaning and laundry services?

Boise City, ID, with 28 establishments in 2023.

What does a phone system cost a 7-person dry cleaner?

$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Idaho number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.