CallataGuidesBusiness phone system for poured concrete foundation and structure contractors in Knoxville, TN
Poured concrete foundation and structure contractors in the Knoxville, TN metro area: 53 establishments in 2023, the local area codes, and what phone service costs a 15-person team.
- Establishments
- 53CBP 2023
- Employees
- 775mid-March 2023
- Per 100k residents
- 5.5U.S. 6.9
- Rank
- 81st of 728areas by count
The concrete contractor market in Knoxville, TN
The Census Bureau's 2023 County Business Patterns lists 53 establishments classified as Poured Concrete Foundation and Structure Contractors (NAICS 238110) in the Knoxville, TN metro area. Together they reported 775 mid-March employees and $47.7 million of payroll for the year. That ranks 81st of the 728 metro and micropolitan areas where Census published a count for this industry.
With 958,000 residents in the Census 2024 estimate, that is 5.5 poured concrete foundation and structure contractors per 100,000 people, 19.4% below the national rate of 6.9. Establishments average 14.6 employees, 25.2% above the U.S. average of 11.7. Payroll per employee comes to $61,499, 12.8% below the national $70,546.
| Measure | Knoxville, TN | Tennessee | United States |
|---|---|---|---|
| Establishments | 53 | 433 | 23,350 |
| Mid-March employees | 775 (moderate noise) | 5,584 | 272,692 |
| Annual payroll | $47,662,000 | $400,902,000 | $19,237,444,000 |
| Employees per establishment | 14.6 | 12.9 | 11.7 |
| Payroll per employee | $61,499 | $71,795 | $70,546 |
| Establishments per 100,000 residents | 5.5 | 6.0 | 6.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: poured concrete foundation and structure contractors in Knoxville, TN
Of the poured concrete foundation and structure contractors in Knoxville, TN that had employees in March 2023, 46.0% had fewer than five (the U.S. share is 58.8%). 70.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 23 | 46.0% | 58.8% |
| 5–9 employees | 12 | 24.0% | 18.4% |
| 10–19 employees | 9 | 18.0% | 11.1% |
| 20–49 employees | 6 | 12.0% | 7.5% |
| 50 or more employees | 0 | 0.0% | 4.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a concrete contractor in Knoxville, TN has to catch
Concrete work depends on weather and pour schedules, so contractors are constantly on the phone with builders, suppliers and customers. Missed calls can mean missed pour windows.
Calls a concrete contractor in Knoxville, TN might handle in a typical week include:
- A homeowner calls for a driveway estimate.
- A ready-mix supplier calls to confirm delivery.
- A builder calls to schedule a foundation pour.
When nobody can pick up
Early-morning calls about pour schedules are common.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
What a phone system costs a concrete contractor in Knoxville, TN
The average concrete contractor in Knoxville, TN has 14.6 employees, so a 15-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 15 users on RingCentral RingEX Core cost $450.00 a month and 15 on Ooma Office Pro cost $374.25. On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,812. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for poured concrete foundation and structure contractors in Knoxville, TN
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 865 has the most, with 409 of 436 exchanges (94%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 865 | 409 | Eastern | 1999 | none |
| 423 | 27 | Eastern and Central | 1995 | 729 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a concrete contractor in Knoxville, TN
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Knoxville, TN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many poured concrete foundation and structure contractors are there in Knoxville, TN?
Census County Business Patterns counted 53 poured concrete foundation and structure contractors in the Knoxville, TN metro area in 2023. They employed 775 people in mid-March.
What does a business phone system cost for a 15-person concrete contractor?
At month-to-month list prices checked September 28, 2026, 15 users cost $450.00 a month on RingCentral RingEX Core and $374.25 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $299.00.
What area code should a concrete contractor in Knoxville, TN use?
Area code 865 has the most assigned exchanges among the area's named places, followed by 423. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a concrete contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.