CallataGuidesBusiness phone system for other computer related services firms in Rhode Island
30 other computer related services firms operated in Rhode Island in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 30CBP 2023
- Employees
- 319mid-March 2023
- Per 100k residents
- 2.7U.S. 3.9
- State rank
- 44th of 51by count
The computer services firm industry in Rhode Island
Rhode Island had 30 other computer related services firms in 2023, according to Census County Business Patterns (NAICS 541519, Other Computer Related Services). They employed 319 people in mid-March and reported $41.7 million in annual payroll. That is the 44th highest count among the 51 states and DC with published figures. Other computer related services firms make up 0.10% of the 29,510 business establishments in the state.
Per 100,000 residents (2024 estimate) Rhode Island has 2.7 other computer related services firms, 30.9% below the national rate of 3.9. The average establishment has 10.6 employees against 12.7 nationally. Payroll per employee is $130,799, 5.8% above the U.S. figure of $123,684.
| Measure | Rhode Island | United States |
|---|---|---|
| Establishments | 30 | 13,275 |
| Mid-March employees | 319 | 168,654 |
| Annual payroll | $41,725,000 | $20,859,777,000 |
| Employees per establishment | 10.6 | 12.7 |
| Payroll per employee | $130,799 | $123,684 |
| Establishments per 100,000 residents | 2.7 | 3.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Rhode Island's largest markets for other computer related services firms
Census published computer services firm counts for 1 metro or micropolitan area that include part of Rhode Island. The largest is Providence, RI-MA, with 43 establishments (a multi-state area; its count covers every state it spans).
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Providence, RI-MA | 43 | 342 | 2.5 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at other computer related services firms in Rhode Island
64.3% of Rhode Island's other computer related services firms with employees had fewer than five people in March 2023, compared with 77.4% nationally. 75.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 18 | 64.3% | 77.4% |
| 5–9 employees | 3 | 10.7% | 8.2% |
| 10–19 employees | 4 | 14.3% | 5.3% |
| 20–49 employees | 3 | 10.7% | 4.5% |
| 50 or more employees | 0 | 0.0% | 4.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a computer services firm in Rhode Island has to catch
Firms offering computer installation, data recovery and similar services depend on inbound calls from people with an immediate problem. Answering quickly and setting expectations wins the job.
A few of the calls that come in to other computer related services firms in Rhode Island:
- A client calls about a software installation.
- The firm calls a client when a job is complete.
- A small office calls to install new workstations.
Business texting for other computer related services firms
Texts confirming appointments and job completion are common.
Texting from a local number in Rhode Island requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for other computer related services firms in Rhode Island
Other computer related services firms in Rhode Island average 10.6 employees, so the comparison uses an 11-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 11 users on RingCentral RingEX Core cost $330.00 a month and 11 on Ooma Office Pro cost $274.45. Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,332 less than RingCentral for a computer services firm in Rhode Island of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Rhode Island
Rhode Island has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a computer services firm can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 401 | 581 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other computer related services firms in Rhode Island
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Rhode Island is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many other computer related services firms are in Rhode Island?
30 in 2023, according to Census County Business Patterns. They employed 319 people in mid-March.
Which Rhode Island metro area has the most other computer related services firms?
Providence, RI-MA, with 43 establishments in 2023.
What does a phone system cost an 11-person computer services firm?
$330.00 a month on RingCentral RingEX Core or $274.45 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $219.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Rhode Island number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.