CallataGuidesBusiness phone system for other computer related services firms in Indianapolis, IN
Other computer related services firms in the Indianapolis-Carmel-Greenwood, IN metro area: 57 establishments in 2023, the local area codes, and what phone service costs a 14-person team.
- Establishments
- 57CBP 2023
- Employees
- 778mid-March 2023
- Per 100k residents
- 2.6U.S. 3.9
- Rank
- 41st of 282areas by count
How many other computer related services firms are in Indianapolis, IN?
There were 57 other computer related services firms in the Indianapolis-Carmel-Greenwood, IN metro area in 2023, according to Census County Business Patterns (NAICS 541519, Other Computer Related Services). Together they reported 778 mid-March employees and $80.6 million of payroll for the year. That ranks 41st of the 282 metro and micropolitan areas where Census published a count for this industry.
With 2.2 million residents in the Census 2024 estimate, that is 2.6 other computer related services firms per 100,000 people, 32.9% below the national rate of 3.9. Establishments average 13.6 employees, 7.4% above the U.S. average of 12.7. Payroll per employee comes to $103,631, 16.2% below the national $123,684.
| Measure | Indianapolis, IN | Indiana | United States |
|---|---|---|---|
| Establishments | 57 | 129 | 13,275 |
| Mid-March employees | 778 | 1,527 | 168,654 |
| Annual payroll | $80,625,000 | $168,757,000 | $20,859,777,000 |
| Employees per establishment | 13.6 | 11.8 | 12.7 |
| Payroll per employee | $103,631 | $110,515 | $123,684 |
| Establishments per 100,000 residents | 2.6 | 1.9 | 3.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at other computer related services firms in Indianapolis, IN
Of the other computer related services firms in Indianapolis, IN that had employees in March 2023, 64.2% had fewer than five (the U.S. share is 77.4%). 73.6% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 34 | 64.2% | 77.4% |
| 5–9 employees | 5 | 9.4% | 8.2% |
| 10–19 employees | 6 | 11.3% | 5.3% |
| 20–49 employees | 8 | 15.1% | 4.5% |
| 50 or more employees | 0 | 0.0% | 4.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for other computer related services firms in Indianapolis, IN
Firms offering computer installation, data recovery and similar services depend on inbound calls from people with an immediate problem. Answering quickly and setting expectations wins the job. That holds for other computer related services firms in Indianapolis, IN as much as anywhere.
A few of the calls that come in to other computer related services firms in Indianapolis, IN:
- A caller asks about pricing.
- A small office calls to install new workstations.
- A caller asks whether data can be recovered from a failed drive.
When nobody can pick up
After-hours callers are often anxious about lost data, so a clear greeting and prompt callback help.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a computer services firm in Indianapolis, IN
The average computer services firm in Indianapolis, IN has 13.6 employees, so a 14-person team is a reasonable benchmark. Priced per seat, 14 users would run $420.00 a month on RingCentral RingEX Core and $349.30 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 14 people cost $279.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,692. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Indianapolis, IN
NANPA records place the exchanges of the area's named cities and towns in 6 area codes. 317 has the most, with 759 of 1,104 exchanges (69%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 317 | 759 | Eastern | 1947 | 463 |
| 463 | 172 | Eastern | 2016 | 317 |
| 765 | 135 | Eastern | 1997 | none |
| 812 | 19 | Eastern and Central | 1947 | 930 |
| 260 | 14 | Eastern | 2002 | none |
| 930 | 5 | Eastern | 2015 | 812 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What other computer related services firms in Indianapolis, IN get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Indianapolis, IN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other computer related services firms are there in Indianapolis, IN?
Census County Business Patterns counted 57 other computer related services firms in the Indianapolis-Carmel-Greenwood, IN metro area in 2023. They employed 778 people in mid-March.
What does a business phone system cost for a 14-person computer services firm?
At month-to-month list prices checked September 28, 2026, 14 users cost $420.00 a month on RingCentral RingEX Core and $349.30 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $279.00.
What area code should a computer services firm in Indianapolis, IN use?
Area code 317 has the most assigned exchanges among the area's named places, followed by 463 and 765. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a computer services firm?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.