CallataGuidesBusiness phone system for computer and office machine repair and maintenance shops in Reno, NV
Computer and office machine repair and maintenance shops in the Reno, NV metro area: 14 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 14CBP 2023
- Employees
- 46mid-March 2023
- Per 100k residents
- 2.4U.S. 1.3
- Rank
- 55th of 259areas by count
Computer and office machine repair and maintenance shops in Reno, NV by the numbers
County Business Patterns counts 14 computer and office machine repair and maintenance shops (NAICS 811212, Computer and Office Machine Repair and Maintenance) in the Reno, NV metro area for 2023. They employed 46 people in mid-March and paid $1,718,000 in annual payroll. By establishment count the area is 55th out of 259 areas with published figures for computer and office machine repair and maintenance shops.
Measured against its 575,000 residents (2024 estimate), the area has 2.4 computer and office machine repair and maintenance shops per 100,000 people; the U.S. rate is 1.3, so Reno, NV is 82.7% above the national figure. The average establishment here has 3.3 employees, compared with 6.3 nationally. Payroll per employee comes to $37,348, 35.8% below the national $58,167.
| Measure | Reno, NV | Nevada | United States |
|---|---|---|---|
| Establishments | 14 | 61 | 4,531 |
| Mid-March employees | 46 (moderate noise) | 196 (moderate noise) | 28,425 |
| Annual payroll | $1,718,000 | $8,817,000 | $1,653,400,000 |
| Employees per establishment | 3.3 | 3.2 | 6.3 |
| Payroll per employee | $37,348 | $44,985 | $58,167 |
| Establishments per 100,000 residents | 2.4 | 1.9 | 1.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: computer and office machine repair and maintenance shops in Reno, NV
Of the computer and office machine repair and maintenance shops in Reno, NV that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 74.1%). For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 11 | 100.0% | 74.1% |
| 5–9 employees | not published | — | 15.1% |
| 10–19 employees | not published | — | 6.1% |
| 20–49 employees | not published | — | 3.1% |
| 50 or more employees | 0 | 0.0% | 1.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a computer repair shop in Reno, NV has to catch
Repair shops get calls asking whether they can fix a device, how much it will cost and when it will be ready. Answering those questions quickly keeps walk-ins coming.
A few of the calls that come in to computer and office machine repair and maintenance shops in Reno, NV:
- A customer calls to check on a repair.
- A customer calls to ask whether a laptop screen can be replaced.
- An office calls about a printer service contract.
Business texting for computer and office machine repair and maintenance shops
Shops text repair estimates and ready-for-pickup notices.
Texts sent from a local business number in Reno, NV have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for a 3-person computer repair shop
The average computer repair shop in Reno, NV has 3.3 employees, so a 3-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 3 users on RingCentral RingEX Core cost $90.00 a month and 3 on Ooma Office Pro cost $74.85. Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Reno, NV
The exchanges in the area's named cities and towns are all in area code 775 (206 exchanges in NANPA's file). A local number lets customers in Reno, NV call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 775 | 206 | — | 1998 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for computer and office machine repair and maintenance shops
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Reno, NV is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many computer and office machine repair and maintenance shops are there in Reno, NV?
Census County Business Patterns counted 14 computer and office machine repair and maintenance shops in the Reno, NV metro area in 2023. They employed 46 people in mid-March.
What does a business phone system cost for a 3-person computer repair shop?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a computer repair shop in Reno, NV use?
Area code 775 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a computer repair shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.