CallataGuidesBusiness phone system for nonresidential property managers in Raleigh, NC
Nonresidential property managers in the Raleigh-Cary, NC metro area: 90 establishments in 2023, the local area codes, and what phone service costs a 10-person team.
- Establishments
- 90CBP 2023
- Employees
- 860mid-March 2023
- Per 100k residents
- 5.8U.S. 5.3
- Rank
- 39th of 401areas by count
How many nonresidential property managers are in Raleigh, NC?
The Census Bureau's 2023 County Business Patterns lists 90 establishments classified as Nonresidential Property Managers (NAICS 531312) in the Raleigh-Cary, NC metro area. Together they reported 860 mid-March employees and $65.5 million of payroll for the year. That ranks 39th of the 401 metro and micropolitan areas where Census published a count for this industry.
With 1.6 million residents in the Census 2024 estimate, that is 5.8 nonresidential property managers per 100,000 people, 8.5% above the national rate of 5.3. Establishments average 9.6 employees, in line with the U.S. average of 9.5. Payroll per employee comes to $76,131, 15.1% below the national $89,718.
| Measure | Raleigh, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 90 | 400 | 18,068 |
| Mid-March employees | 860 | 4,220 | 170,788 |
| Annual payroll | $65,473,000 | $313,924,000 | $15,322,741,000 |
| Employees per establishment | 9.6 | 10.6 | 9.5 |
| Payroll per employee | $76,131 | $74,390 | $89,718 |
| Establishments per 100,000 residents | 5.8 | 3.6 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: nonresidential property managers in Raleigh, NC
Of the nonresidential property managers in Raleigh, NC that had employees in March 2023, 53.3% had fewer than five (the U.S. share is 65.8%). 71.1% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 48 | 53.3% | 65.8% |
| 5–9 employees | 16 | 17.8% | 16.5% |
| 10–19 employees | 14 | 15.6% | 9.3% |
| 20–49 employees | 9 | 10.0% | 5.4% |
| 50 or more employees | 3 | 3.3% | 3.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for nonresidential property managers in Raleigh, NC
Commercial property managers coordinate tenants, building engineers and vendors across one or several buildings. Tenants expect quick answers about access, HVAC and maintenance during business hours. That holds for nonresidential property managers in Raleigh, NC as much as anywhere.
A few of the calls that come in to nonresidential property managers in Raleigh, NC:
- A prospective tenant's broker calls about vacancy.
- Security calls about an alarm.
- The manager calls tenants about planned maintenance.
After-hours calls
Building emergencies need an after-hours path to an on-call engineer.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
What a phone system costs a commercial property management company in Raleigh, NC
The average commercial property management company in Raleigh, NC has 9.6 employees, so a 10-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. On Callata the same 10 people cost $199.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,212. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for nonresidential property managers in Raleigh, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 919 has the most, with 439 of 602 exchanges (73%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your tenants and owners recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 919 | 439 | Eastern | 1954 | 984 |
| 984 | 163 | Eastern | 2012 | 919 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for nonresidential property managers
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Raleigh, NC, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many nonresidential property managers are there in Raleigh, NC?
Census County Business Patterns counted 90 nonresidential property managers in the Raleigh-Cary, NC metro area in 2023. They employed 860 people in mid-March.
What does a business phone system cost for a 10-person commercial property management company?
At month-to-month list prices checked September 28, 2026, 10 users cost $300.00 a month on RingCentral RingEX Core and $249.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $199.00.
What area code should a commercial property management company in Raleigh, NC use?
Area code 919 has the most assigned exchanges among the area's named places, followed by 984. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a commercial property management company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.