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Business phone system for civic and social organizations in District of Columbia

248 civic and social organizations operated in District of Columbia in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
248CBP 2023
Employees
2,988mid-March 2023
Per 100k residents
35.3U.S. 7.3
State rank
30th of 51by count

The civic and social organization industry in District of Columbia

District of Columbia had 248 civic and social organizations in 2023, according to Census County Business Patterns (NAICS 813410, Civic and Social Organizations). They employed 2,988 people in mid-March and reported $232.8 million in annual payroll. That is the 30th highest count among the 51 states and DC with published figures. Civic and social organizations make up 1.0% of the 23,801 business establishments in the state.

Per 100,000 residents (2024 estimate) District of Columbia has 35.3 civic and social organizations, 386.3% above the national rate of 7.3. The average establishment has 12.0 employees against 8.2 nationally. Payroll per employee is $77,918, 148.7% above the U.S. figure of $31,334.

Civic and social organizations: District of Columbia compared with the U.S., 2023
MeasureDistrict of ColumbiaUnited States
Establishments24824,698
Mid-March employees2,988201,423
Annual payroll$232,818,000$6,311,461,000
Employees per establishment12.08.2
Payroll per employee$77,918$31,334
Establishments per 100,000 residents35.37.3

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Civic and social organizations by metro area in District of Columbia

Census published civic and social organization counts for 1 metro or micropolitan area that include part of District of Columbia. The largest is Washington, DC-VA-MD-WV, with 599 establishments (a multi-state area; its count covers every state it spans).

Civic and social organizations by metro or micropolitan area, District of Columbia, 2023
AreaEstablishmentsEmployeesPer 100k residents
Washington, DC-VA-MD-WV5995,6319.3

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at civic and social organizations in District of Columbia

52.8% of District of Columbia's civic and social organizations with employees had fewer than five people in March 2023, compared with 56.8% nationally. 71.8% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Civic and social organizations in District of Columbia by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees13152.8%56.8%
5–9 employees4719.0%23.8%
10–19 employees3514.1%12.0%
20–49 employees197.7%5.1%
50 or more employees166.5%2.2%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Calls a civic and social organization in District of Columbia has to catch

Clubs, lodges and civic groups take calls about membership, events and hall rentals, often with volunteer or part-time staff. A shared line that rings several volunteers keeps calls from being missed. That holds for civic and social organizations in District of Columbia as much as anywhere.

A few of the calls that come in to civic and social organizations in District of Columbia:

What civic and social organizations text about

Organizations text event reminders to members who opted in.

Texting from a local number in District of Columbia requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a civic and social organization in District of Columbia

Civic and social organizations in District of Columbia average 12.0 employees, so the comparison uses a 12-person team. On a per-user plan that headcount sets the bill: $299.40 a month on Ooma Office Pro or $360.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,452 less than RingCentral for a civic and social organization in District of Columbia of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 12-person civic and social organization
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$239.00$2,868.00
Quo (Starter)$19.00 per user$228.00$2,736.00
Nextiva (Core)$23.00 per user$276.00$3,312.00
Ooma (Office Pro)$24.95 per user$299.40$3,592.80
Dialpad (Standard)$27.00 per user$324.00$3,888.00
RingCentral (RingEX Core)$30.00 per user$360.00$4,320.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in District of Columbia

District of Columbia has 2 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a civic and social organization can hold a number in more than one of them.

Area codes in District of Columbia by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
202784Eastern1947771
77171Eastern2021202

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for civic and social organizations in District of Columbia

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in District of Columbia is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many civic and social organizations are in District of Columbia?

248 in 2023, according to Census County Business Patterns. They employed 2,988 people in mid-March.

Which District of Columbia metro area has the most civic and social organizations?

Washington, DC-VA-MD-WV, with 599 establishments in 2023.

What does a phone system cost a 12-person civic and social organization?

$360.00 a month on RingCentral RingEX Core or $299.40 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $239.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a District of Columbia number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.