CallataGuidesBusiness phone system for automotive parts and accessories stores in Raleigh, NC
Automotive parts and accessories stores in the Raleigh-Cary, NC metro area: 222 establishments in 2023, the local area codes, and what phone service costs a 13-person team.
- Establishments
- 222CBP 2023
- Employees
- 2,798mid-March 2023
- Per 100k residents
- 14.2U.S. 11.3
- Rank
- 32nd of 905areas by count
Automotive parts and accessories stores in Raleigh, NC by the numbers
There were 222 automotive parts and accessories stores in the Raleigh-Cary, NC metro area in 2023, according to Census County Business Patterns (NAICS 441310, Automotive Parts and Accessories Stores). Together they reported 2,798 mid-March employees and $100.5 million of payroll for the year. That ranks 32nd of the 905 metro and micropolitan areas where Census published a count for this industry.
With 1.6 million residents in the Census 2024 estimate, that is 14.2 automotive parts and accessories stores per 100,000 people, 25.3% above the national rate of 11.3. Establishments average 12.6 employees, 27.9% above the U.S. average of 9.9. Payroll per employee comes to $35,907, 4.6% above the national $34,326.
| Measure | Raleigh, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 222 | 1,473 | 38,567 |
| Mid-March employees | 2,798 (moderate noise) | 15,977 (moderate noise) | 380,068 |
| Annual payroll | $100,469,000 (moderate noise) | $488,551,000 | $13,046,177,000 |
| Employees per establishment | 12.6 | 10.8 | 9.9 |
| Payroll per employee | $35,907 | $30,578 | $34,326 |
| Establishments per 100,000 residents | 14.2 | 13.3 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at automotive parts and accessories stores in Raleigh, NC
Of the automotive parts and accessories stores in Raleigh, NC that had employees in March 2023, 47.7% had fewer than five (the U.S. share is 27.5%). 62.8% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 104 | 47.7% | 27.5% |
| 5–9 employees | 33 | 15.1% | 30.8% |
| 10–19 employees | 64 | 29.4% | 34.2% |
| 20–49 employees | 17 | 7.8% | 6.7% |
| 50 or more employees | 0 | 0.0% | 0.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What automotive parts and accessories stores in Raleigh, NC use the phone for
Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal.
Typical inbound and outbound calls for automotive parts and accessories stores in Raleigh, NC:
- A customer calls about a battery.
- A shop calls about a delivery.
- The store calls a customer when a part arrives.
Calls after closing time
After-hours calls are mostly availability questions.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Callata vs. per-seat pricing for automotive parts and accessories stores in Raleigh, NC
The average auto parts store in Raleigh, NC has 12.6 employees, so a 13-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 13 users on RingCentral RingEX Core cost $390.00 a month and 13 on Ooma Office Pro cost $324.35. On Callata the same 13 people cost $259.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,572. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Raleigh, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 919 has the most, with 439 of 602 exchanges (73%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 919 | 439 | Eastern | 1954 | 984 |
| 984 | 163 | Eastern | 2012 | 919 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for an auto parts store in Raleigh, NC
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Raleigh, NC, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many automotive parts and accessories stores are there in Raleigh, NC?
Census County Business Patterns counted 222 automotive parts and accessories stores in the Raleigh-Cary, NC metro area in 2023. They employed 2,798 people in mid-March.
What does a business phone system cost for a 13-person auto parts store?
At month-to-month list prices checked September 28, 2026, 13 users cost $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $259.00.
What area code should an auto parts store in Raleigh, NC use?
Area code 919 has the most assigned exchanges among the area's named places, followed by 984. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an auto parts store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.