CallataGuidesBusiness phone system for assisted living facilities for the elderly in Duluth, MN-WI
Assisted living facilities for the elderly in the Duluth, MN-WI metro area: 34 establishments in 2023, the local area codes, and what phone service costs a 25-person team.
- Establishments
- 34CBP 2023
- Employees
- 834mid-March 2023
- Per 100k residents
- 12.1U.S. 6.1
- Rank
- 97th of 614areas by count
Assisted living facilities for the elderly in Duluth, MN-WI by the numbers
There were 34 assisted living facilities for the elderly in the Duluth, MN-WI metro area in 2023, according to Census County Business Patterns (NAICS 623312, Assisted Living Facilities for the Elderly). They employed 834 people in mid-March and paid $28.2 million in annual payroll. By establishment count the area is 97th out of 614 areas with published figures for assisted living facilities for the elderly.
Measured against its 282,000 residents (2024 estimate), the area has 12.1 assisted living facilities for the elderly per 100,000 people; the U.S. rate is 6.1, so Duluth, MN-WI is 96.5% above the national figure. The average establishment here has 24.5 employees, compared with 24.3 nationally. Payroll per employee comes to $33,856, 2.9% below the national $34,874.
| Measure | Duluth, MN-WI | Minnesota | United States |
|---|---|---|---|
| Establishments | 34 | 616 | 20,884 |
| Mid-March employees | 834 | 15,074 | 508,230 |
| Annual payroll | $28,236,000 | $500,292,000 | $17,723,940,000 |
| Employees per establishment | 24.5 | 24.5 | 24.3 |
| Payroll per employee | $33,856 | $33,189 | $34,874 |
| Establishments per 100,000 residents | 12.1 | 10.6 | 6.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: assisted living facilities for the elderly in Duluth, MN-WI
Of the assisted living facilities for the elderly in Duluth, MN-WI that had employees in March 2023, 15.2% had fewer than five (the U.S. share is 33.3%). 33.3% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 5 | 15.2% | 33.3% |
| 5–9 employees | 6 | 18.2% | 14.8% |
| 10–19 employees | 9 | 27.3% | 14.0% |
| 20–49 employees | 9 | 27.3% | 22.4% |
| 50 or more employees | 4 | 12.1% | 15.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What assisted living facilities for the elderly in Duluth, MN-WI use the phone for
Families researching assisted living usually start with a phone call, and those calls come at all hours from adult children juggling work. Existing residents' families also call regularly for updates.
Calls an assisted living community in Duluth, MN-WI might handle in a typical week include:
- A vendor calls to confirm a delivery.
- An adult child calls to ask about availability and pricing for a parent.
- A family member calls to schedule a tour.
Business texting for assisted living facilities for the elderly
Communities text tour confirmations and event reminders to families.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs an assisted living community in Duluth, MN-WI
The average assisted living community in Duluth, MN-WI has 24.5 employees, so a 25-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $623.75 a month on Ooma Office Pro or $750.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $499.00 a month for 25 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $3,012 less than RingCentral for an assisted living community in Duluth, MN-WI of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $499.00 | $5,988.00 |
| Quo (Starter) | $19.00 per user | $475.00 | $5,700.00 |
| Nextiva (Core) | $23.00 per user | $575.00 | $6,900.00 |
| Ooma (Office Pro) | $24.95 per user | $623.75 | $7,485.00 |
| Dialpad (Standard) | $27.00 per user | $675.00 | $8,100.00 |
| RingCentral (RingEX Core) | $30.00 per user | $750.00 | $9,000.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Duluth, MN-WI
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 218 has the most, with 184 of 208 exchanges (88%). A local number lets residents and families in Duluth, MN-WI call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 218 | 184 | Central | 1947 | none |
| 715 | 20 | Central | 1947 | 534 |
| 320 | 2 | Central | 1996 | none |
| 534 | 1 | Central | 2010 | 715 |
| 507 | 1 | Central | 1954 | 924 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for an assisted living community in Duluth, MN-WI
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Duluth, MN-WI is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many assisted living facilities for the elderly are there in Duluth, MN-WI?
Census County Business Patterns counted 34 assisted living facilities for the elderly in the Duluth, MN-WI metro area in 2023. They employed 834 people in mid-March.
What does a business phone system cost for a 25-person assisted living community?
At month-to-month list prices checked September 28, 2026, 25 users cost $750.00 a month on RingCentral RingEX Core and $623.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $499.00.
What area code should an assisted living community in Duluth, MN-WI use?
Area code 218 has the most assigned exchanges among the area's named places, followed by 715 and 320. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an assisted living community?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.