CallataGuidesSusanville, CA business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Susanville, CA micropolitan area.
- Population
- 28,3402024 est.
- Establishments
- 394CBP 2023
- Counties
- 1
- Area codes
- 1
About the Susanville, CA micropolitan area
The Susanville, CA micropolitan area covers 1 county in California and had 28,340 residents in July 2024, down 13.4% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 840th of the 925 metro and micropolitan areas and 912th by business establishments.
| County | Population (2024) |
|---|---|
| Lassen County, CA | 28,340 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Susanville, CA's business base
County Business Patterns counted 394 establishments in the area in 2023, employing 3,483 people in mid-March with $171.1 million in annual payroll. That is an average of 8.8 employees per establishment. 59.9% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (68), health care and social assistance (50), and accommodation and food services (46).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 68 | 792 | $31,276,000 |
| Health Care and Social Assistance (62) | 50 | 888 | $46,505,000 |
| Accommodation and Food Services (72) | 46 | 580 | $17,213,000 |
| Other Services (except Public Administration) (81) | 46 | 147 | $3,864,000 |
| Construction (23) | 44 | 170 | $14,844,000 |
| Real Estate and Rental and Leasing (53) | 28 | 48 | $1,946,000 |
| Professional, Scientific, and Technical Services (54) | 23 | 319 | $21,436,000 |
| Finance and Insurance (52) | 19 | 73 | $6,079,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 15 | 67 (high noise) | $3,770,000 |
| Information (51) | 13 | 56 (high noise) | $2,489,000 |
| Wholesale Trade (42) | 10 | 98 | $4,887,000 |
| Transportation and Warehousing (48) | 10 | 50 | $3,477,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 8 | 54 | $5,299,000 |
| Arts, Entertainment, and Recreation (71) | 5 | 13 | $703,000 |
| Educational Services (61) | 4 | 79 | $3,677,000 |
| Utilities (22) | 3 | 12 (high noise) | $1,616,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
How Susanville, CA's businesses compare
Susanville, CA has 13.9 business establishments per 1,000 residents, 43.4% below the U.S. figure of 24.6. Establishments average 8.8 employees against 16.7 nationally, and payroll per employee is $49,129 (28.1% below the U.S. $68,342). 59.9% of establishments with employees have fewer than five people (U.S.: 55.5%), while 2.5% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 236 | 59.9% | 55.5% |
| 5–9 employees | 68 | 17.3% | 17.5% |
| 10–19 employees | 51 | 12.9% | 12.5% |
| 20–49 employees | 29 | 7.4% | 9.1% |
| 50 or more employees | 10 | 2.5% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Susanville, CA
Of the 141 industries these guides cover, 27 have a published Census count in Susanville, CA. The largest are limited-service restaurants (15), plumbing, heating and air-conditioning contractors (12), and full-service restaurants (12). Relative to population, child day care services are the most over-represented: 35.3 per 100,000 residents against 24.2 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 15 | 244 | 16.3 |
| Plumbing, heating and air-conditioning contractors | 12 | 54 | 4.5 |
| Full-service restaurants | 12 | 119 | 9.9 |
| Child day care services | 10 | 64 | 6.4 |
| Supermarkets and grocery stores | 9 | 199 | 22.1 |
| Dental offices | 7 | — | — |
| Offices of real estate agents and brokers | 7 | 8 | 1.1 |
| Hotels and motels | 7 | 59 | 8.4 |
| Law offices | 6 | 12 | 2.0 |
| Offices of certified public accountants | 6 | — | — |
| Insurance agencies and brokerages | 6 | 15 | 2.5 |
| Residential property managers | 6 | 7 | 1.2 |
| New single-family housing construction contractors | 6 | 6 | 1.0 |
| Physician practices | 5 | 38 | 7.6 |
| General automotive repair shops | 5 | 12 | 2.4 |
| Automotive body, paint and interior repair shops | 5 | 20 | 4.0 |
| Roofing contractors | 4 | — | — |
| Poured concrete foundation and structure contractors | 4 | — | — |
| Landscaping services | 4 | — | — |
| RV parks and campgrounds | 4 | — | — |
| Drinking places | 4 | — | — |
| Lessors of miniwarehouses and self-storage units | 3 | 12 | 4.0 |
| Engineering services firms | 3 | 241 | 80.3 |
| Electrical contractors | 3 | 10 | 3.3 |
| Automotive parts and accessories stores | 3 | 33 | 11.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Susanville, CA area
The area's named cities and towns have 8 NANPA-assigned exchanges across 1 area code; 530 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 530 | 8 | 100% | Pacific |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 1 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Susanville, CA | 12,359 | 530 | 8 |
Phone costs for a typical Susanville, CA business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Susanville, CA, 9 users on RingCentral RingEX Core come to $270.00 a month and on Ooma Office Pro $224.55, at month-to-month list prices checked September 28, 2026. Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Susanville, CA
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Susanville, CA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Susanville, CA?
530, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Susanville, CA area?
394 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Susanville, CA?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 9-person team that is $179.00 a month. The same team on Ooma Office Pro lists at $224.55 a month (checked September 28, 2026).