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Pocatello, ID business phone guide

Population, businesses by sector and industry, area codes and local numbers for the Pocatello, ID metro area.

Population
91,0102024 est.
Establishments
2,353CBP 2023
Counties
1
Area codes
2

Pocatello, ID at a glance

The Pocatello, ID metro area covers 1 county in Idaho and had 91,010 residents in July 2024, up 4.6% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 419th of the 925 metro and micropolitan areas and 380th by business establishments.

Counties in the Pocatello, ID area
CountyPopulation (2024)
Bannock County, ID91,010

Source: Census Vintage 2024 metropolitan and micropolitan area estimates.

Establishments and employment in Pocatello, ID

County Business Patterns counted 2,353 establishments in the area in 2023, employing 28,575 people in mid-March with $1.3 billion in annual payroll. That is an average of 12.1 employees per establishment. 52.9% of establishments with employees had fewer than five people. By establishment count, the largest sectors are health care and social assistance (460), retail trade (317), and construction (300).

Pocatello, ID establishments by sector, 2023
Sector (NAICS)EstablishmentsEmployeesAnnual payroll
Health Care and Social Assistance (62)4606,361$305,725,000
Retail Trade (44)3174,872$166,582,000
Construction (23)3002,049$126,656,000
Accommodation and Food Services (72)2253,797$72,643,000
Professional, Scientific, and Technical Services (54)1951,040$59,322,000
Other Services (except Public Administration) (81)1711,044$33,092,000
Finance and Insurance (52)1462,458$163,772,000
Real Estate and Rental and Leasing (53)136330$14,005,000
Wholesale Trade (42)931,047$67,818,000
Administrative and Support and Waste Management and Remediation Services (56)921,329$42,672,000
Manufacturing (31)552,488$143,954,000
Transportation and Warehousing (48)55608$32,828,000
Arts, Entertainment, and Recreation (71)33442$5,539,000
Information (51)28238$9,760,000
Educational Services (61)23252 (high noise)$6,049,000
Utilities (22)9144 (high noise)$14,053,000
Management of Companies and Enterprises (55)865 (high noise)$3,092,000
Agriculture, Forestry, Fishing and Hunting (11)41$70,000

Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.

Pocatello, ID compared with the U.S.

Pocatello, ID has 25.9 business establishments per 1,000 residents, 5.2% above the U.S. figure of 24.6. Establishments average 12.1 employees against 16.7 nationally, and payroll per employee is $44,402 (35.0% below the U.S. $68,342). 52.9% of establishments with employees have fewer than five people (U.S.: 55.5%), while 3.7% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.

Pocatello, ID: establishments by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees1,24352.9%55.5%
5–9 employees44418.9%17.5%
10–19 employees34914.9%12.5%
20–49 employees2289.7%9.1%
50 or more employees863.7%5.4%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Small-business industries in Pocatello, ID

Of the 141 industries these guides cover, 98 have a published Census count in Pocatello, ID. The largest are physician practices (77), limited-service restaurants (66), and dental offices (62). Relative to population, siding contractors are the most over-represented: 11.0 per 100,000 residents against 2.7 nationally.

Largest covered industries in Pocatello, ID, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Physician practices775697.4
Limited-service restaurants661,52023.0
Dental offices624667.5
Offices of real estate agents and brokers60——
Full-service restaurants561,21421.7
Physical, occupational and speech therapy clinics503056.1
Law offices441523.5
Residential remodelers441613.7
Insurance agencies and brokerages421273.0
Plumbing, heating and air-conditioning contractors403017.5
New single-family housing construction contractors311244.0
Landscaping services31772.5
Engineering services firms291966.8
Child day care services292508.6
General automotive repair shops27752.8
Hotels and motels2535314.1
Mental health practices242008.3
Electrical contractors221004.5
Site preparation contractors21——
Poured concrete foundation and structure contractors18784.3
Beauty salons1818210.1
Home health care agencies1626816.8
Drinking places161147.1
Chiropractic offices15714.7
Agencies providing services for the elderly and persons with disabilities1536624.4

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Phone numbers in the Pocatello, ID area

The area's named cities and towns have 54 NANPA-assigned exchanges across 2 area codes; 208 has the most (98%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.

Area codes in the Pocatello, ID area
Area codeExchanges in named placesShareTime zone
2085398%Mountain and Pacific
98611.9%Pacific

Exchanges in rate centers matched to Census places in the area. Source: NANPA.

Local numbers by city

Pages for 1 cities and towns in the area list their area codes, prefixes and carriers.

Cities and towns in the Pocatello, ID area
PlacePopulation (2024)Area codesExchanges
Pocatello, ID58,231208, 98654

Phone costs for a typical Pocatello, ID business

Per-seat phone plans multiply by headcount. For the rounded average establishment size in Pocatello, ID, 12 users on RingCentral RingEX Core come to $360.00 a month and on Ooma Office Pro $299.40, at month-to-month list prices checked September 28, 2026. Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for a 12-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$239.00$2,868.00
Quo (Starter)$19.00 per user$228.00$2,736.00
Nextiva (Core)$23.00 per user$276.00$3,312.00
Ooma (Office Pro)$24.95 per user$299.40$3,592.80
Dialpad (Standard)$27.00 per user$324.00$3,888.00
RingCentral (RingEX Core)$30.00 per user$360.00$4,320.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Callata in Pocatello, ID

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Pocatello, ID is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

What area codes serve Pocatello, ID?

208 and 986, by NANPA-assigned exchanges in the area's named places.

How many businesses are in the Pocatello, ID area?

2,353 establishments in 2023, according to Census County Business Patterns.

How much does a business phone system cost in Pocatello, ID?

Callata is $99 a month with 5 users included, then $20 per additional user; for a 12-person team that is $239.00 a month. The same team on Ooma Office Pro lists at $299.40 a month (checked September 28, 2026).