CallataGuidesKetchikan, AK business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Ketchikan, AK micropolitan area.
- Population
- 13,6772024 est.
- Establishments
- 603CBP 2023
- Counties
- 1
- Area codes
- 1
Ketchikan, AK at a glance
The Ketchikan, AK micropolitan area covers 1 county in Alaska and had 13,677 residents in July 2024, down 2.0% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 923rd of the 925 metro and micropolitan areas and 848th by business establishments.
| County | Population (2024) |
|---|---|
| Ketchikan Gateway Borough, AK | 13,677 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Ketchikan, AK
County Business Patterns counted 603 establishments in the area in 2023, employing 4,681 people in mid-March with $341.4 million in annual payroll. That is an average of 7.8 employees per establishment. 66.4% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (96), transportation and warehousing (72), and construction (68).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 96 | 799 | $39,998,000 |
| Transportation and Warehousing (48) | 72 | 563 | $71,772,000 |
| Construction (23) | 68 | 223 (high noise) | $15,952,000 |
| Accommodation and Food Services (72) | 66 | 697 | $36,156,000 |
| Health Care and Social Assistance (62) | 51 | 903 | $66,091,000 |
| Other Services (except Public Administration) (81) | 47 | 188 | $7,646,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 33 | 184 | $14,261,000 |
| Professional, Scientific, and Technical Services (54) | 32 | 169 | $9,864,000 |
| Real Estate and Rental and Leasing (53) | 26 | 95 | $5,426,000 |
| Arts, Entertainment, and Recreation (71) | 22 | 80 (high noise) | $6,973,000 |
| Manufacturing (31) | 21 | 227 (high noise) | $24,717,000 |
| Finance and Insurance (52) | 19 | 205 | $15,830,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 13 | 7 (high noise) | $918,000 |
| Wholesale Trade (42) | 13 | 110 | $6,528,000 |
| Information (51) | 11 | 85 | $4,273,000 |
| Educational Services (61) | 5 | 30 (high noise) | $424,000 |
| Management of Companies and Enterprises (55) | 4 | 108 (high noise) | $14,016,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Ketchikan, AK compared with the U.S.
Ketchikan, AK has 44.1 business establishments per 1,000 residents, 79.3% above the U.S. figure of 24.6. Establishments average 7.8 employees against 16.7 nationally, and payroll per employee is $72,943 (6.7% above the U.S. $68,342). 66.4% of establishments with employees have fewer than five people (U.S.: 55.5%), while 3.0% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 400 | 66.4% | 55.5% |
| 5–9 employees | 94 | 15.6% | 17.5% |
| 10–19 employees | 67 | 11.1% | 12.5% |
| 20–49 employees | 23 | 3.8% | 9.1% |
| 50 or more employees | 18 | 3.0% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Ketchikan, AK
Of the 141 industries these guides cover, 30 have a published Census count in Ketchikan, AK. The largest are residential remodelers (22), jewelry stores (19), and gift, novelty and souvenir stores (18). Relative to population, jewelry stores are the most over-represented: 138.9 per 100,000 residents against 5.9 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Residential remodelers | 22 | — | — |
| Jewelry stores | 19 | — | — |
| Gift, novelty and souvenir stores | 18 | 62 | 3.4 |
| Limited-service restaurants | 15 | 133 | 8.9 |
| Full-service restaurants | 13 | 102 | 7.8 |
| Drinking places | 11 | 67 | 6.1 |
| Law offices | 9 | 18 | 2.0 |
| Hotels and motels | 8 | — | — |
| Offices of real estate agents and brokers | 6 | — | — |
| Plumbing, heating and air-conditioning contractors | 6 | 50 | 8.3 |
| Physician practices | 5 | — | — |
| Engineering services firms | 5 | — | — |
| Site preparation contractors | 5 | — | — |
| General automotive repair shops | 5 | 12 | 2.4 |
| Dental offices | 4 | 28 | 7.0 |
| Chiropractic offices | 4 | — | — |
| Agencies providing services for the elderly and persons with disabilities | 4 | 224 | 56.0 |
| Lessors of miniwarehouses and self-storage units | 4 | — | — |
| Electrical contractors | 4 | 37 | 9.3 |
| New single-family housing construction contractors | 4 | 3 | 0.8 |
| Janitorial services | 4 | — | — |
| Mobile food services | 4 | 3 | 0.8 |
| Family clothing stores | 4 | — | — |
| Beauty salons | 4 | 16 | 4.0 |
| Veterinary clinics | 3 | 36 | 12.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Which area codes serve Ketchikan, AK
The area's named cities and towns have 9 NANPA-assigned exchanges across 1 area code; 907 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 907 | 9 | 100% | Alaska |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 1 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Ketchikan, AK | 8,033 | 907 | 9 |
Phone costs for a typical Ketchikan, AK business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Ketchikan, AK, 8 users on RingCentral RingEX Core come to $240.00 a month and on Ooma Office Pro $199.60, at month-to-month list prices checked September 28, 2026. Callata comes to $159.00 a month for 8 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Ketchikan, AK
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Ketchikan, AK is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Ketchikan, AK?
907, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Ketchikan, AK area?
603 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Ketchikan, AK?
Callata is $99 a month with 5 users included, then $20 per additional user; for an 8-person team that is $159.00 a month. The same team on Ooma Office Pro lists at $199.60 a month (checked September 28, 2026).