CallataGuides

Dover, DE business phone guide

Population, businesses by sector and industry, area codes and local numbers for the Dover, DE metro area.

Population
193,0002024 est.
Establishments
4,971CBP 2023
Counties
1
Area codes
1

About the Dover, DE metro area

The Dover, DE metro area covers 1 county in Delaware and had 193,000 residents in July 2024, up 6.0% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 240th of the 925 metro and micropolitan areas and 228th by business establishments.

Counties in the Dover, DE area
CountyPopulation (2024)
Kent County, DE192,690

Source: Census Vintage 2024 metropolitan and micropolitan area estimates.

Dover, DE's business base

County Business Patterns counted 4,971 establishments in the area in 2023, employing 61,078 people in mid-March with $3.5 billion in annual payroll. That is an average of 12.3 employees per establishment. 59.6% of establishments with employees had fewer than five people. By establishment count, the largest sectors are professional, scientific, and technical services (815), retail trade (670), and health care and social assistance (525).

Dover, DE establishments by sector, 2023
Sector (NAICS)EstablishmentsEmployeesAnnual payroll
Professional, Scientific, and Technical Services (54)8154,103$510,313,000
Retail Trade (44)67010,680$406,367,000
Health Care and Social Assistance (62)52512,503$742,042,000
Other Services (except Public Administration) (81)4182,225$85,911,000
Accommodation and Food Services (72)3868,058$217,407,000
Construction (23)3852,481$169,129,000
Administrative and Support and Waste Management and Remediation Services (56)2863,496$188,370,000
Finance and Insurance (52)2761,340$136,986,000
Information (51)2401,436$151,840,000
Real Estate and Rental and Leasing (53)219760$45,616,000
Wholesale Trade (42)2021,952$135,024,000
Arts, Entertainment, and Recreation (71)1491,877$93,855,000
Transportation and Warehousing (48)1473,140$170,562,000
Manufacturing (31)975,553$349,725,000
Educational Services (61)72607$33,078,000
Management of Companies and Enterprises (55)27256$16,232,000
Utilities (22)13506$71,857,000
Mining, Quarrying, and Oil and Gas Extraction (21)826$2,843,000
Agriculture, Forestry, Fishing and Hunting (11)719 (high noise)$1,113,000

Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.

Dover, DE compared with the U.S.

Dover, DE has 25.8 business establishments per 1,000 residents, 4.9% above the U.S. figure of 24.6. Establishments average 12.3 employees against 16.7 nationally, and payroll per employee is $57,799 (15.4% below the U.S. $68,342). 59.6% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.1% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.

Dover, DE: establishments by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees2,96459.6%55.5%
5–9 employees75815.2%17.5%
10–19 employees60612.2%12.5%
20–49 employees4388.8%9.1%
50 or more employees2054.1%5.4%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Small-business industries in Dover, DE

Of the 141 industries these guides cover, 116 have a published Census count in Dover, DE. The largest are custom computer programming services firms (172), limited-service restaurants (137), and full-service restaurants (134). Relative to population, other computer related services firms are the most over-represented: 20.2 per 100,000 residents against 3.9 nationally.

Largest covered industries in Dover, DE, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Custom computer programming services firms1729095.3
Limited-service restaurants1372,48018.1
Full-service restaurants1343,06322.9
Computer systems design services firms1024824.7
Physician practices941,16112.4
Management consulting firms933113.3
Child day care services6479012.3
Landscaping services581,21020.9
Plumbing, heating and air-conditioning contractors564357.8
Electrical contractors563796.8
Insurance agencies and brokerages532414.5
Offices of real estate agents and brokers521082.1
Beauty salons512394.7
Residential remodelers50——
Marketing consulting firms47891.9
Janitorial services472425.1
Beer, wine and liquor stores461753.8
Dental offices4357013.3
General automotive repair shops432004.7
Hotels and motels4193222.7
Other computer related services firms39872.2
Physical, occupational and speech therapy clinics363138.7
Law offices363549.8
Engineering services firms363439.5
Home health care agencies351,73449.5

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Phone numbers in the Dover, DE area

The area's named cities and towns have 116 NANPA-assigned exchanges across 1 area code; 302 has the most (100%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.

Area codes in the Dover, DE area
Area codeExchanges in named placesShareTime zone
302116100%Eastern

Exchanges in rate centers matched to Census places in the area. Source: NANPA.

Local numbers by city

Pages for 6 cities and towns in the area list their area codes, prefixes and carriers.

Cities and towns in the Dover, DE area
PlacePopulation (2024)Area codesExchanges
Dover, DE40,19130249
Smyrna, DE13,32630211
Camden, DE4,19130229
Harrington, DE3,9343027
Felton, DE1,3753027
Frederica, DE1,1313027

Phone costs for a typical Dover, DE business

The comparison below uses 12 users, the rounded average establishment size in Dover, DE. At list prices checked September 28, 2026, that is $299.40 a month on Ooma Office Pro and $360.00 on RingCentral RingEX Core. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.

Monthly list price for a 12-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$239.00$2,868.00
Quo (Starter)$19.00 per user$228.00$2,736.00
Nextiva (Core)$23.00 per user$276.00$3,312.00
Ooma (Office Pro)$24.95 per user$299.40$3,592.80
Dialpad (Standard)$27.00 per user$324.00$3,888.00
RingCentral (RingEX Core)$30.00 per user$360.00$4,320.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Callata in Dover, DE

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Dover, DE, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

What area codes serve Dover, DE?

302, by NANPA-assigned exchanges in the area's named places.

How many businesses are in the Dover, DE area?

4,971 establishments in 2023, according to Census County Business Patterns.

How much does a business phone system cost in Dover, DE?

Callata is $99 a month with 5 users included, then $20 per additional user; for a 12-person team that is $239.00 a month. The same team on Ooma Office Pro lists at $299.40 a month (checked September 28, 2026).