Get a local business phone number in Troy, TN
Troy's area code, prefixes and carriers from NANPA records, and how to put a Troy number in front of your customers.
- Area code
- 731
- Exchanges
- 3NANPA-assigned
- Carriers
- 3
- Population
- 1,407Census 2024 est.
What area code is Troy, TN?
Troy town is a Census place in Obion County, Tennessee, with an estimated 1,407 residents in 2024. All 3 exchanges NANPA lists for its rate center are in area code 731. Troy is in the Central time zone.
According to NANPA's dialing-plan data, local calls within 731 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 731 | 3 | 100% | 2001 | none | Central |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Troy phone exchanges
3 carriers hold the 3 exchanges assigned to Troy's rate center. Onvoy, LLC - TN has the most, with 1. 2 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Onvoy, LLC - TN | 1 | 33% |
| Bellsouth Telecomm INC d/b/a South Central Bell Tel | 1 | 33% |
| Level 3 Communications, LLC - TN | 1 | 33% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Troy phone prefixes
These are the central office codes NANPA records for Troy. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2004. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 731 | 310, 536, 624 |
Source: NANPA utilized central office code file.
When Troy's exchanges were assigned
The table groups Troy's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 50% |
| 2010s | 1 | 50% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in Troy
NANPA ties every exchange to a rate center. For Troy that is TROY, so a number from one of these exchanges reads as local to people in and around Troy.
Keeping an existing Troy number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 731 when you pick it.
Who does business near Troy
Troy is part of the Union City, TN micropolitan area, home to 30,261 people in 2024. County Business Patterns counted 630 business establishments in the Union City, TN micropolitan area in 2023, employing 8,963 people. The largest sectors by establishment count are retail trade (124), health care and social assistance (72), and other services (except public administration) (72).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 20 | 340 | 17.0 |
| Limited-service restaurants | 17 | 294 | 17.3 |
| Insurance agencies and brokerages | 12 | 73 | 6.1 |
| Hotels and motels | 12 | 83 | 6.9 |
| Dental offices | 10 | 59 | 5.9 |
| Physician practices | 9 | 87 | 9.7 |
| Law offices | 9 | — | — |
| Landscaping services | 8 | 22 | 2.8 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Troy business line
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Troy is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Union City, TN micropolitan area, 14 users on RingCentral RingEX Core come to $420.00 a month and on Ooma Office Pro $349.30, at month-to-month list prices checked September 28, 2026. Callata comes to $279.00 a month for 14 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Troy, TN?
731. All exchanges NANPA lists for Troy are in 731.
How many phone companies have exchanges in Troy?
3, holding 3 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Troy business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Troy?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 14 users come to $279.00 a month. For comparison, 14 users on RingCentral RingEX Core list at $420.00 a month (checked September 28, 2026).