CallataGuidesGet a local business phone number in New Albany, OH
New Albany's area codes, prefixes and carriers from NANPA records, and how to put a New Albany number in front of your customers.
- Area code
- 614 / 380
- Exchanges
- 21NANPA-assigned
- Carriers
- 13
- Population
- 11,604Census 2024 est.
Area codes in New Albany
With 11,604 residents in the Census 2024 estimate, New Albany sits in Franklin County, Ohio. NANPA lists 21 exchanges for its rate center across 2 area codes; 614 has the most (16, 76%). 614 is part of an overlay with 380, so a new local number in New Albany may carry any of those codes depending on which have numbers available. New Albany is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 614 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
Who holds New Albany phone exchanges
13 carriers hold the 21 exchanges assigned to New Albany's rate center. Ohio Bell Tel CO has the most, with 4. 18 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Ohio Bell Tel CO | 4 | 19% |
| Mcimetro Access Transmission Services LLC - Oh | 3 | 14% |
| Teleport Communications America, LLC - Oh | 2 | 9.5% |
| Onvoy, LLC - Oh | 2 | 9.5% |
| Level 3 Communications, LLC - Oh | 2 | 9.5% |
| Telnyx LLC | 1 | 4.8% |
| Onvoy Spectrum, LLC | 1 | 4.8% |
| Level 3 Telecom of Ohio, LLC - Oh | 1 | 4.8% |
| Paetec Itel, LLC | 1 | 4.8% |
| Spok, INC. | 1 | 4.8% |
| Stratus Networks | 1 | 4.8% |
| First Communications, LLC | 1 | 4.8% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Local prefixes for New Albany
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to New Albany. The earliest assignment date recorded in the file for these codes is 2002. 4 of the 21 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 380 | 205, 229, 247, 255, 296 |
| 614 | 245, 283, 289, 304, 320, 413, 647, 656, 741, 758, 765, 775, 855, 924, 933, 939 |
Source: NANPA utilized central office code file.
When New Albany's exchanges were assigned
Assignment dates show when each block of New Albany numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 2 | 25% |
| 2010s | 2 | 25% |
| 2020s | 4 | 50% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
Rate centers and local calling in New Albany
What a caller sees as "local" is the area code plus prefix. In New Albany, those come from the NEW ALBANY rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 614 numbers available change over time; porting an existing number is free.
Who does business near New Albany
New Albany is part of the Columbus, OH metro area, home to 2.2 million people in 2024. County Business Patterns counted 46,419 business establishments in the Columbus, OH metro area in 2023, employing 985,064 people. The largest sectors by establishment count are health care and social assistance (6,208), retail trade (5,594), and professional, scientific, and technical services (5,419).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 1,932 | 39,789 | 20.6 |
| Full-service restaurants | 1,399 | 37,471 | 26.8 |
| Physician practices | 1,055 | 20,923 | 19.8 |
| Offices of real estate agents and brokers | 932 | 2,654 | 2.8 |
| Law offices | 836 | 6,289 | 7.5 |
| Dental offices | 801 | 7,022 | 8.8 |
| Insurance agencies and brokerages | 776 | 5,753 | 7.4 |
| Child day care services | 700 | 10,037 | 14.3 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A New Albany number on Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in New Albany, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Columbus, OH metro area, 21 users on RingCentral RingEX Core come to $630.00 a month and on Ooma Office Pro $523.95, at month-to-month list prices checked September 28, 2026. On Callata the same 21 people cost $419.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $419.00 | $5,028.00 |
| Quo (Starter) | $19.00 per user | $399.00 | $4,788.00 |
| Nextiva (Core) | $23.00 per user | $483.00 | $5,796.00 |
| Ooma (Office Pro) | $24.95 per user | $523.95 | $6,287.40 |
| Dialpad (Standard) | $27.00 per user | $567.00 | $6,804.00 |
| RingCentral (RingEX Core) | $30.00 per user | $630.00 | $7,560.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is New Albany, OH?
New Albany has exchanges in 614 and 380; 614 has the most.
How many phone companies have exchanges in New Albany?
13, holding 21 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing New Albany business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in New Albany?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 21 users come to $419.00 a month. For comparison, 21 users on RingCentral RingEX Core list at $630.00 a month (checked September 28, 2026).