Get a local business phone number in Hickory, NC
Hickory's area code, prefixes and carriers from NANPA records, and how to put a Hickory number in front of your customers.
- Area code
- 828
- Exchanges
- 79NANPA-assigned
- Carriers
- 18
- Population
- 45,081Census 2024 est.
Area codes in Hickory
Hickory, in Catawba County, North Carolina, had a Census-estimated population of 45,081 in July 2024. All 79 exchanges NANPA lists for its rate center are in area code 828. Hickory is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 828 are dialed as seven digits and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 828 | 79 | 100% | 1998 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Hickory exchanges by carrier
18 carriers hold the 79 exchanges assigned to Hickory's rate center. New Cingular Wireless PCS, LLC - Ga has the most, with 21. 48 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Hickory can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| New Cingular Wireless PCS, LLC - Ga | 21 | 27% |
| Brightspeed of North Carolina, LLC | 16 | 20% |
| Cellco Partnership d/b/a Verizon Wireless - NC | 13 | 16% |
| Suncom d/b/a T-mobile USA | 6 | 7.6% |
| Paetec Itel, LLC | 3 | 3.8% |
| Charter Ip Enabled Services, LLC | 3 | 3.8% |
| Onvoy, LLC - NC | 3 | 3.8% |
| Level 3 Communications, LLC - NC | 2 | 2.5% |
| Windstream Communications, INC. - NC | 2 | 2.5% |
| South Carolina Net, INC. - NC | 2 | 2.5% |
| Centurylink Communications LLC - NC | 1 | 1.3% |
| Metropcs, INC. | 1 | 1.3% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Hickory
These are the central office codes NANPA records for Hickory. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2001. 16 of the 79 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 828 | 217, 218, 228, 234, 238, 244, 256, 261, 267, 270, 282, 291, 302, 303, 304, 308, 310, 312, 315, 320, 322, 323, 324, 325, 326, 327, 328, 345, 358, 381, 404, 405, 409, 431, 441, 446, 449, 455, 480, 485, 503, 514, 530, 568, 569, 578, 601, 612, 624, 638, 639, 640, 661, 666, 679, 709, 717, 718, 725, 732, 781, 790, 794, 806, 809, 815, 816, 838, 839, 850, 851, 855, 886, 887, 896, 901, 962, 979, 999 |
Source: NANPA utilized central office code file.
When Hickory's exchanges were assigned
The table groups Hickory's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 14 | 36% |
| 2010s | 9 | 23% |
| 2020s | 16 | 41% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
What makes a number local to Hickory
What a caller sees as "local" is the area code plus prefix. In Hickory, those come from the HICKORY rate center, as recorded by NANPA.
If your business already has a Hickory number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
The local business market
Hickory is part of the Hickory-Lenoir-Morganton, NC metro area, home to 373,000 people in 2024. County Business Patterns counted 7,901 business establishments in the Hickory, NC metro area in 2023, employing 142,342 people. The largest sectors by establishment count are retail trade (1,258), other services (except public administration) (981), and construction (793).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 291 | 6,266 | 21.5 |
| Full-service restaurants | 248 | 5,307 | 21.4 |
| Insurance agencies and brokerages | 146 | 541 | 3.7 |
| Physician practices | 139 | 4,471 | 32.2 |
| Landscaping services | 134 | 603 | 4.5 |
| Offices of real estate agents and brokers | 127 | 209 | 1.6 |
| Plumbing, heating and air-conditioning contractors | 120 | 852 | 7.1 |
| General automotive repair shops | 114 | 517 | 4.5 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A Hickory number on Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Hickory is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Hickory, NC metro area, 18 users on RingCentral RingEX Core come to $540.00 a month and on Ooma Office Pro $449.10, at month-to-month list prices checked September 28, 2026. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Hickory, NC?
828. All exchanges NANPA lists for Hickory are in 828.
How many phone companies have exchanges in Hickory?
18, holding 79 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Hickory business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Hickory?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).