CallataGuidesGet a local business phone number in New London, CT
New London's area codes, prefixes and carriers from NANPA records, and how to put a New London number in front of your customers.
- Area code
- 860 / 959
- Exchanges
- 47NANPA-assigned
- Carriers
- 12
- Population
- 28,081Census 2024 est.
Area codes in New London
New London, in Southeastern Connecticut Planning Region, Connecticut, had a Census-estimated population of 28,081 in July 2024. NANPA lists 47 exchanges for its rate center across 2 area codes; 860 has the most (40, 85%). 860 is part of an overlay with 959, so a new local number in New London may carry any of those codes depending on which have numbers available. New London is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 860 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
New London exchanges by carrier
12 carriers hold the 47 exchanges assigned to New London's rate center. Southern New England Telco d/b/a Frontier Comm of CT has the most, with 22. 32 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Southern New England Telco d/b/a Frontier Comm of CT | 22 | 47% |
| Cellco Partnership d/b/a Verizon Wireless - CT | 6 | 13% |
| Omnipoint Communications, INC. - CT | 4 | 8.5% |
| Metropcs, INC. | 3 | 6.4% |
| Teleport Communications America, LLC - CT | 2 | 4.3% |
| New Cingular Wireless PCS, LLC - DC | 2 | 4.3% |
| Level 3 Communications, LLC - CT | 2 | 4.3% |
| Onvoy, LLC - CT | 2 | 4.3% |
| IDT America, Corp. - CT | 1 | 2.1% |
| Comcast Ip Phone, LLC | 1 | 2.1% |
| Ton80 Communications, LLC | 1 | 2.1% |
| Onvoy Spectrum, LLC | 1 | 2.1% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in New London
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to New London. The earliest assignment date recorded in the file for these codes is 2001. 5 of the 47 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 860 | 235, 271, 287, 326, 333, 389, 405, 433, 437, 439, 440, 441, 442, 443, 444, 445, 446, 447, 448, 449, 460, 501, 514, 574, 625, 629, 686, 694, 701, 715, 732, 772, 857, 865, 867, 910, 912, 941, 961, 984 |
| 959 | 201, 213, 215, 264, 281, 716, 951 |
Source: NANPA utilized central office code file.
When New London's exchanges were assigned
The table groups New London's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 6 | 50% |
| 2010s | 1 | 8.3% |
| 2020s | 5 | 42% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in New London
What a caller sees as "local" is the area code plus prefix. In New London, those come from the NEW LONDON rate center, as recorded by NANPA.
If your business already has a New London number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
Who does business near New London
New London is part of the Norwich-New London-Willimantic, CT metro area, home to 283,000 people in 2024. County Business Patterns counted 5,883 business establishments in the Norwich, CT metro area in 2023, employing 100,654 people. The largest sectors by establishment count are retail trade (974), health care and social assistance (840), and accommodation and food services (781).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 303 | 6,087 | 20.1 |
| Limited-service restaurants | 239 | 3,352 | 14.0 |
| Physician practices | 152 | 1,923 | 12.7 |
| Landscaping services | 128 | 462 | 3.6 |
| Law offices | 118 | 551 | 4.7 |
| Dental offices | 97 | 820 | 8.5 |
| Plumbing, heating and air-conditioning contractors | 95 | 557 | 5.9 |
| Beer, wine and liquor stores | 85 | 425 | 5.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in New London
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in New London is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
A 17-person team is the benchmark here, the rounded average establishment size in the Norwich, CT metro area. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $510.00 a month and Ooma Office Pro $424.15. Callata comes to $339.00 a month for 17 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is New London, CT?
New London has exchanges in 860 and 959; 860 has the most.
How many phone companies have exchanges in New London?
12, holding 47 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing New London business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in New London?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 17 users come to $339.00 a month. For comparison, 17 users on RingCentral RingEX Core list at $510.00 a month (checked September 28, 2026).