Business phone system for temporary help services in Connecticut
402 temporary help services operated in Connecticut in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 402CBP 2023
- Employees
- 22,644mid-March 2023
- Per 100k residents
- 10.9U.S. 11.2
- State rank
- 28th of 51by count
How many temporary help services operate in Connecticut
Connecticut had 402 temporary help services in 2023, according to Census County Business Patterns (NAICS 561320, Temporary Help Services). They employed 22,644 people in mid-March and reported $1.2 billion in annual payroll. That is the 28th highest count among the 51 states and DC with published figures. Temporary help services make up 0.45% of the 89,234 business establishments in the state.
Per 100,000 residents (2024 estimate) Connecticut has 10.9 temporary help services, 2.7% below the national rate of 11.2. The average establishment has 56.3 employees against 95.3 nationally. Payroll per employee is $51,523, 5.9% above the U.S. figure of $48,635.
| Measure | Connecticut | United States |
|---|---|---|
| Establishments | 402 | 38,254 |
| Mid-March employees | 22,644 | 3,645,678 |
| Annual payroll | $1,166,695,000 | $177,308,415,000 |
| Employees per establishment | 56.3 | 95.3 |
| Payroll per employee | $51,523 | $48,635 |
| Establishments per 100,000 residents | 10.9 | 11.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Connecticut's largest markets for temporary help services
Census published temporary staffing agency counts for 7 metro or micropolitan areas that include part of Connecticut. The largest is Hartford, CT, with 145 establishments. Single-state metro and micropolitan areas account for 91% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Hartford, CT | 145 | 8,239 | 12.4 |
| Bridgeport, CT | 107 | 3,103 | 11.0 |
| New Haven, CT | 55 | 3,088 | 9.5 |
| Waterbury, CT | 37 | 1,932 | 8.0 |
| Norwich, CT | 10 | 141 | 3.5 |
| Torrington, CT | 7 | 392 | 6.1 |
| Putnam, CT | 4 | — | 4.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at temporary help services in Connecticut
35.4% of Connecticut's temporary help services with employees had fewer than five people in March 2023, compared with 37.2% nationally. 43.7% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 141 | 35.4% | 37.2% |
| 5–9 employees | 33 | 8.3% | 8.7% |
| 10–19 employees | 42 | 10.6% | 8.7% |
| 20–49 employees | 75 | 18.8% | 14.7% |
| 50 or more employees | 107 | 26.9% | 30.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for temporary help services in Connecticut
Staffing agencies fill shifts on short notice, so the phone is constantly in use with workers and clients. Early-morning call-outs require quick action. That holds for temporary help services in Connecticut as much as anywhere.
A few of the calls that come in to temporary help services in Connecticut:
- A worker calls about a paycheck.
- A client calls about a timesheet.
- The agency calls workers about open shifts.
When nobody can pick up
Call-outs and shift requests arrive early and late, so after-hours routing matters.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs a temporary staffing agency in Connecticut
Temporary help services in Connecticut average 56.3 employees, so the comparison uses a 56-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 56 users on RingCentral RingEX Core cost $1,680.00 a month and 56 on Ooma Office Pro cost $1,397.20. On Callata the same 56 people cost $1,119.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $6,732. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $1,119.00 | $13,428.00 |
| Quo (Starter) | $19.00 per user | $1,064.00 | $12,768.00 |
| Nextiva (Core) | $23.00 per user | $1,288.00 | $15,456.00 |
| Ooma (Office Pro) | $24.95 per user | $1,397.20 | $16,766.40 |
| Dialpad (Standard) | $27.00 per user | $1,512.00 | $18,144.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,680.00 | $20,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Connecticut
Connecticut has 4 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your workers and clients know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 203 | 784 | Eastern | 1947 | 475 |
| 860 | 782 | Eastern | 1995 | 959 |
| 475 | 291 | Eastern | 2009 | 203 |
| 959 | 163 | Eastern | 2014 | 860 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for temporary help services in Connecticut
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Connecticut, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many temporary help services are in Connecticut?
402 in 2023, according to Census County Business Patterns. They employed 22,644 people in mid-March.
Which Connecticut metro area has the most temporary help services?
Hartford, CT, with 145 establishments in 2023.
What does a phone system cost a 56-person temporary staffing agency?
$1,680.00 a month on RingCentral RingEX Core or $1,397.20 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $1,119.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Connecticut number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.