CallataGuidesBusiness phone system for security systems services in Salt Lake City, UT
Security systems services in the Salt Lake City-Murray, UT metro area: 34 establishments in 2023, the local area codes, and what phone service costs a 16-person team.
- Establishments
- 34CBP 2023
- Employees
- 543mid-March 2023
- Per 100k residents
- 2.6U.S. 2.1
- Rank
- 44th of 298areas by count
How many security systems services are in Salt Lake City, UT?
There were 34 security systems services in the Salt Lake City-Murray, UT metro area in 2023, according to Census County Business Patterns (NAICS 561621, Security Systems Services (except Locksmiths)). They employed 543 people in mid-March and paid $47.0 million in annual payroll. By establishment count the area is 44th out of 298 areas with published figures for security systems services.
Measured against its 1.3 million residents (2024 estimate), the area has 2.6 security systems services per 100,000 people; the U.S. rate is 2.1, so Salt Lake City, UT is 24.3% above the national figure. The average establishment here has 16.0 employees, compared with 18.0 nationally. Payroll per employee comes to $86,505, 23.4% above the national $70,074.
| Measure | Salt Lake City, UT | Utah | United States |
|---|---|---|---|
| Establishments | 34 | 84 | 7,151 |
| Mid-March employees | 543 | 5,516 (moderate noise) | 128,462 |
| Annual payroll | $46,972,000 | $497,737,000 (moderate noise) | $9,001,839,000 |
| Employees per establishment | 16.0 | 65.7 | 18.0 |
| Payroll per employee | $86,505 | $90,235 | $70,074 |
| Establishments per 100,000 residents | 2.6 | 2.4 | 2.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at security systems services in Salt Lake City, UT
Of the security systems services in Salt Lake City, UT that had employees in March 2023, 56.3% had fewer than five (the U.S. share is 48.4%). 81.3% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 18 | 56.3% | 48.4% |
| 5–9 employees | 8 | 25.0% | 19.3% |
| 10–19 employees | not published | — | 13.9% |
| 20–49 employees | 3 | 9.4% | 11.1% |
| 50 or more employees | 3 | 9.4% | 7.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What security systems services in Salt Lake City, UT use the phone for
Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.
Calls a security systems company in Salt Lake City, UT might handle in a typical week include:
- A business calls about a faulty alarm panel.
- The company calls a customer to schedule service.
- A homeowner calls about installing cameras.
Texting customers
Companies text appointment confirmations and service updates.
Texts sent from a local business number in Salt Lake City, UT have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a security systems company in Salt Lake City, UT
The average security systems company in Salt Lake City, UT has 16.0 employees, so a 16-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $399.20 a month on Ooma Office Pro or $480.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,932 less than RingCentral for a security systems company in Salt Lake City, UT of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $319.00 | $3,828.00 |
| Quo (Starter) | $19.00 per user | $304.00 | $3,648.00 |
| Nextiva (Core) | $23.00 per user | $368.00 | $4,416.00 |
| Ooma (Office Pro) | $24.95 per user | $399.20 | $4,790.40 |
| Dialpad (Standard) | $27.00 per user | $432.00 | $5,184.00 |
| RingCentral (RingEX Core) | $30.00 per user | $480.00 | $5,760.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for security systems services in Salt Lake City, UT
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 801 has the most, with 437 of 673 exchanges (65%). A local number lets customers in Salt Lake City, UT call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 801 | 437 | Mountain | 1947 | 385 |
| 385 | 202 | Mountain | 2009 | 801 |
| 435 | 34 | Mountain | 1997 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a security systems company in Salt Lake City, UT
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Salt Lake City, UT is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many security systems services are there in Salt Lake City, UT?
Census County Business Patterns counted 34 security systems services in the Salt Lake City-Murray, UT metro area in 2023. They employed 543 people in mid-March.
What does a business phone system cost for a 16-person security systems company?
At month-to-month list prices checked September 28, 2026, 16 users cost $480.00 a month on RingCentral RingEX Core and $399.20 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $319.00.
What area code should a security systems company in Salt Lake City, UT use?
Area code 801 has the most assigned exchanges among the area's named places, followed by 385 and 435. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a security systems company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.