Business phone system for agencies providing services for the elderly and persons with disabilities in Salt Lake City, UT

How many agencies providing services for the elderly and persons with disabilities are in Salt Lake City, UT?

County Business Patterns counts 97 agencies providing services for the elderly and persons with disabilities (NAICS 624120, Services for the Elderly and Persons with Disabilities) in the Salt Lake City-Murray, UT metro area for 2023. They employed 1,726 people in mid-March and paid $50.7 million in annual payroll. By establishment count the area is 75th out of 784 areas with published figures for agencies providing services for the elderly and persons with disabilities.

Measured against its 1.3 million residents (2024 estimate), the area has 7.5 agencies providing services for the elderly and persons with disabilities per 100,000 people; the U.S. rate is 11.8, so Salt Lake City, UT is 37.0% below the national figure. The average establishment here has 17.8 employees, compared with 37.9 nationally. Payroll per employee comes to $29,371, in line with the national $29,098.

How big agencies providing services for the elderly and persons with disabilities in Salt Lake City, UT are

Of the agencies providing services for the elderly and persons with disabilities in Salt Lake City, UT that had employees in March 2023, 30.9% had fewer than five (the U.S. share is 35.3%). 48.5% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.

What agencies providing services for the elderly and persons with disabilities in Salt Lake City, UT use the phone for

Non-medical home care agencies schedule caregivers across many client homes, so the phone is used constantly for shift changes, call-outs and new inquiries. Families looking for care often call several agencies in one afternoon.

Calls an in-home care agency in Salt Lake City, UT might handle in a typical week include:

• The office calls a client to confirm a substitute caregiver.
• A family calls to ask about care for a parent coming home from the hospital.
• A family member calls to adjust the weekly schedule.

Texting clients and families

Agencies text caregivers about open shifts and text families when a caregiver is on the way.

Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.

Phone system pricing for an 18-person in-home care agency

The average in-home care agency in Salt Lake City, UT has 17.8 employees, so an 18-person team is a reasonable benchmark. Priced per seat, 18 users would run $540.00 a month on RingCentral RingEX Core and $449.10 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,172 less than RingCentral for an in-home care agency in Salt Lake City, UT of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Getting a local number in Salt Lake City, UT

NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 801 has the most, with 437 of 673 exchanges (65%). A local number lets clients and families in Salt Lake City, UT call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.

How Callata works for agencies providing services for the elderly and persons with disabilities

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Salt Lake City, UT is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.